Consumer Attitudes & Behavior

A familiar name factors heavily into the online holiday shopping plans of consumers.

According to a new poll from Reuters and Ipsos, 51% of consumers plan to do most or all of their online holiday shopping at Amazon.com. This dwarfs the next-most-popular specific retailer, Walmart, favored by 16%.

Other traditional and online retailers combined for the second-highest response of 18%. Other popular retailers with low responses include Target (3%) and Macys (2%).

It appears that Abercrombie & Fitch Co. is starting to making progress in its turnaround efforts.

Helped by a less promotional stance and cost cuts, the teen retailer saw its profit more than double in its third quarter as it beat expectations. But similar to many other retailers, Abercrombie struck a cautious note and said it expects fourth-quarter same-store sales to be about flat.

Retailers looking to satisfy customers this holiday season need to be sure all channels are aligned and working properly.

When it comes to retail rents, Manhattan’s Fifth Avenue is really in a class by itself.

Upper Fifth Avenue, between 49th and 60th streets, is the most expensive retail corridor in the world, with rents rising 3.6% to $3,500 per square foot through the first half of this year, according to an annual report from Cushman & Wakefield. (The top 10 streets are listed at end of article.)

Fifth Avenue rent was nearly double that of the second priciest corridor, Causeway Bay in Hong Kong, at $2,399 per square foot.

Urban Outfitters Inc. will spend less than $20 million on its acquisition of Vetri Family Restaurant group, which owns the well-regarded Pizzeria Vetri chain, Bloomberg reported. The acquisition comes as consumers are spending more on “experiences” rather than clothing. “We believe that we do experiences really well and know our customer very well, and we have a lot of history in growing brands organically,” Urban Outfitters CFO Frank Conforti told Bloomberg.

EMV adoption by consumers is on the rise, even as merchants are struggling to catch up.

Those are among the key findings of a survey by Ingenico Group, which found that 60% of U.S. cardholders have received EMV cards from their banks/card issuers.

Out of the U.S. cardholders who have both EMV and magstripe cards, 54% prefer magstripe cards over EMV cards, with 44% attributing their preference to habit.

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Starbucks is the number one retailer employer in the United States when it comes to fostering a happy workplace.

That’s according to a survey by CareerBliss, which analyzed the key factors that impact workplace happiness. Ace Hardware, Ikea, Apple and Barnes & Noble round out the CareerBliss top five.

“The employee reviews on CareerBliss rank Starbucks as the number one retail employer in the United States when it comes to employee happiness,” said Heidi Golledge, co-founder of CareerBliss.

Judging from the latest 2015 Temkin Loyalty Index, which measures consumer loyalty to large companies, shoppers are maniacal when it comes to their favorite grocery stores.

Based on a study of 10,000 U.S consumers, H-E-B, Publix and Trader Joe's were at the top of the list when it comes to consumer loyalty, bookended on either side by credit card and insurance company USAA.

Aldi and Hy-Vee also made the top 10 list of companies to which consumers are most loyal.