Consumer Attitudes & Behavior

Going into the final stretch of the holiday season, a majority of Americans are far from finished with their holiday shopping. 

Fresh, real and hot (as in spicy) are among the top trends food retailers can look to capitalize on in the new year, according to one of the nation’s foremost food authorit

Executives from retail and restaurant chains grabbed some of the top spots in an annual ranking of the nation’s top CEOs.

Rite Aid chairman and CEO John Standley was rated the number one executive on ExecRank’s 2015 Top Mid Cap CEOs list. Taking the number two spot: Sally J. Smith, CEO and president of Buffalo Wild Wings. Gary Friedman, chairman and CEO of Restoration Hardware Holdings, took the third spot.

Retailers who are focusing on mobile as a means of digitally engaging customers have some solid data backing up their approach.

Delivery performance in the first half of December may land many providers on the naughty list.

According to analysis of what more than 130,000 shoppers said in surveys about on-time deliveries of their full orders between Dec. 1 - Dec. 15 by Bizrate Insights, a division of Connexity, time is not on their side.

Bizrate Insights data indicated on-time delivery rate went from 93.3% on Tuesday, Dec. 1 to 89.9% on Tuesday, Dec. 15. There were small day-over-day spikes in on-time delivery rate on Saturday, Dec. 5, Tuesday, Dec 8 and Friday Dec. 11.

Shoppers are expected to turn out in droves this coming Saturday (“Super Saturday”) and also on Sunday, the last weekend before Christmas.

Return fraud during the holidays is a growing problem for retailers—and also an extremely expensive one.

Rapidly growing extreme value retailer Five Below could see its share price improve in the coming months as it is added to an important market index.

Five Below will join the S&P SmallCap 600 index effective after the close of trading on Friday, Dec. 18. The change is noteworthy for Five Below because such moves offer trigger increased buying of the company’s shares by funds that track the performance of the index which the company is joining. Five Below replaces UIL Holdings which merged with Iberdrola USA.