Consumer Attitudes & Behavior

A major experiment is set to begin soon on the campus of the University of Arkansas that could determine how retailers use robots, also known as autonomous terrestrial drones, to make deliveries.

Beginning April 1, London-based Starship Technologies will be turning heads on the rolling hills of the University of Arkansas campus as an important experiment gets underway to gauge human interaction with autonomous land-based vehicles.

Many retailers are lagging in their EMV adoption efforts, and many consumers may not care that much.

When it comes to security breaches, consumers are clear about who they hold responsible.

According to a new study from retail services provider Interactions, “Security Hacks and the Lasting Impact on Retailers,” 75% of consumers believe that keeping shopper information safe is the retailer’s responsibility.

Consumer expectations are increasing and retailers are keeping up—but their trading partners are lagging.

This is one of the key takeaways from the fourth annual industry benchmark survey by Retail Systems Research (RSR) commissioned by SPS Commerce. The goal of the survey was to examine the internal and external forces driving today’s retail ecosystem, an industry that has evolved more in the past decade than in the past century. That evolution continues this year, with three critical drivers at the forefront:

Democracy Works, a non-partisan, non-profit organization, said on Wednesday it is teaming up with an array of companies, including Starbucks, Target and Westfield Corp., in an effort to boost U.S. voter turnout to 80% by 2020.

The project, called the TurboVote Challenge, is ambitious. The last time the U.S. achieved a voter turnout rate over 80% was in 1888. An estimated 57.5% of eligible citizens voted in the 2012 presidential election.

Brick-and-mortar retailers are on notice – shifting customer demographics will require far-reaching redesign of the physical store by 2025.

According to a new study from technology market intelligence firm ABI Research, millennials are driving a revolution in how stores use technology to provide a shopping experience.

Target Corp.’s partnership with MIT Media Lab and global design firm IDEO is bearing fruit — literally.

In January, Target announced the launch of the Food + Future coLab, a multi-year collaboration with MIT and IDEO to explore the future of food. Although it’s only been a couple of months, Target is already testing two ideas from the coli.

The growth of digital shopping tools continues to benefit physical stores with new seasonal research from the International Council of Shopping Centers (ICSC) showing how much.