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Consumer Attitudes & Behavior

  • Report: Five insights about the shifting retail calendar

    This year, Hanukkah and Christmas Eve both fall on the last Saturday before Christmas, dubbed Super Saturday, which is likely to have a dramatic impact on traffic on that day.   

  • Study: Shoppers willing to increase order to qualify for free shipping

    Forget apparel, electronics and gift cards. Free shipping is expected to be the most-coveted wish among many shoppers this holiday season.   That’s according to the “The September 2016 Holiday Retail Report” from Radial and CFI Group, in which 91% of respondents said they would be willing to increase the size of their online order to qualify for free shipping.  

  • NRF files lawsuit against new overtime rule

    The National Retail Federation filed suit in U.S. District Court on Wednesday on behalf of the millions of employers and employees who it said will be drastically affected if the Labor Department’s changes to the federal overtime rules go into effect on Dec. 1.   Retailers have argued that the new rule will force employers to reduce hours and base pay in order to make up for increased payroll costs.  

  • Ascena Q4 profit misses

    Ascena Retail Group Inc., which operates apparel stores under the Ann Taylor, Loft, Lane Bryant and other banners, on Monday reported fiscal fourth-quarter earnings worse than Wall Street expected and also gave weaker-than-expected guidance for fiscal 2017.   The parent company of Lane Bryant, Ann, Justice and other apparel banners reported net income of $13.8 million, after reporting a loss in the same period a year earlier.  

  • Shoppers less irritated by ‘Christmas Creep’

    Although most Americans are still irritated to see holiday items appear in the store alongside Halloween goodies and don’t like stores being open on Thanksgiving, attitudes are beginning to change.   

  • Report: EMV adoption remains sluggish

    Chip-based payment terminals seem to be everywhere. But that does not mean they are being used the way they intended.    However, almost a year after the imposed Europay, MasterCard, Visa (EMV) mandate deadline, barely one-third of retailers actually accept chip-based payments, according to an infographic from The Strawhecker Group (TSG).  

  • Not good for business: Retailers show outerwear amid 90 degree temps

    Consumers’ new ‘buy now, wear now’ mentality it putting them at odds with retailers, many of whom are already pushing outerwear and other cold weather gear.    

  • Retailers face labor shortages

    The nation’s improving job market has a down side for the retail industry, particularly as the crucial holiday season arrives.   With the U.S. employment rate declining and minimum wages rising, it’s getting more challenging and more expensive for retailers to attract the best workers, reported CNBC.  
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