Consumer Attitudes & Behavior

Having passed the calendar’s mid-point, we thought it would be interesting to take a look at the top 10 most-viewed stories of the year (to date) on Chainstoreage.com.

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Washington, D.C. -- The National Retail Federation upped its criticism of President Obama’s proposal to extend overtime pay, saying it would turn “professionals into clock-watchers.”

Staples is coming to the rescue of consumers with long school supply lists by creating an inventive new way to attract these shoppers.

The retailer has created a panel of experts called the Back to School Council to offer advice to teachers, parents and students on how to get prepared for the next school year.

From the latest products and technology to cost-saving deals and easy ways to get ready for the school year, the council will offer up advice through their blogs and social media channels.

The experts are:

Ann Arbor, Mich. - Customers are less satisfied with fast food as their discretionary income improves and preferences shift in favor of quality over price.

According to new data from the American Customer Satisfaction Index (ACSI), two new entrants to ACSI debut at the top of limited-service (fast food) restaurants: Chick-fil-A and Chipotle Mexican Grill.

New York – Most consumers base their grocery purchase decisions on very basic information. According to new research from data analytics solution provider Precima, 80% of U.S. shoppers choose their primary grocery store based on everyday prices, with two-thirds (65%) stating that the everyday (regular/non-sale) prices of staple items such as milk and eggs most influence their price perception of a grocery retailer.

New York -- The top state for business is a high-tax, high-wage, union-friendly, cold-climate state, according to an annual ranking by CNBC.
 

Forget organic and gluten free, these are the top five trends experts at the Fancy Food Show predict will shape what’s next on store shelves.

The Specialty Food Association held its annual trade show recently in New York where roughly 22,000 attendees sampled wares from the 2,600 food companies who exhibited at the Javits Center.

New York -- The off-price segment is on fire, but newcomers to the sector should watch out, warns a report by Moody’s Investors Service.

The U.S. off-price apparel and home products segment continues to grow rapidly as consumers who developed a taste for cheaply priced luxury goods during the recession keep up their hunt for bargains, Moody's Investors Service said in a new report.

Washington, D.C. -- Retailers and restaurant owners can expect their labor costs to rise under a new proposal from the Obama administration.

On Tuesday, the Department of Labor unveiled a proposal whereby salaried workers who earn up to $50,440 a year would be eligible for time-and-a-half overtime wages when they work more than 40 hours per week. That is more than double the current threshold of $23,660, or $455 per week, established in 2004.

Blue Bell, Pa. – The government is not typically an institution that inspires consumer confidence, and when it comes to protecting personal data, neither is the retail industry.

A large percentage of Americans believe that a breach of their personal data held by a retailer or a government agency is likely within the next year, according to the 2015 Unisys Security Insights survey released today by Unisys Corp. in partnership with Lieberman Research Group.