Consumer Attitudes & Behavior

Department stores woes continued as Dillard’s posted a much wider second-quarter loss than expected.

Consumer behavior changes rapidly and is heavily influenced by a person’s mood.

Meijer’s is bringing college students to its stores for a night of shopping filled with music and fun.

Technologies like artificial intelligence (AI), chatbots and augmented reality (AR) are coming to mobile devices, whether retailers are prepared or not.

Until transactions reach a certain amount, consumers are most likely to pay with cash.

Consumer spending remained robust in July as sales beat expectations.

Shoppers may know about digital tools such as smart speakers and subscription services, but they aren’t necessarily using them.

So you’re a longtime tenant in a mall or lifestyle center and you’re pleased to find out that the landlord is planning to install a food hall. But what kind of food hall will it be?