Consumer Attitudes & Behavior

Frontline employees are interested in skill development, but that doesn’t mean they are getting it.

Amazon and Wayfair have an edge in online furniture retailing, but can be challenged.

Tiffany has posted a relatively weak set of second-quarter results, although these come off the back of very strong prior-year numbers and have been affected by currency conversion.

Retailers should not overlook the power of social media when designing back-to-school promotional campaigns.

Tiffany & Co. reported earnings that easily topped analysts’ expectations but its sales fell short amid protests in Hong Kong and a decline in tourist spending in the U.S.

Consumer confidence about the future retreated slightly in August even as it increased regarding current-day situations.

If heavy shopping at D-I-Y stores is still an indicator of a strong economy, prognosticators of a downturn may want to re-adjust their predictions.

TJX has produced a good set of second-quarter numbers with solid growth across most divisions.