Consumer Attitudes & Behavior

A new survey suggests consumers are spending less than before the pandemic, but many are visiting physical stores.

Retailers who outperform their peers are much more likely to see a wide variety of remedial steps for COVID-19 as important.

Mobile and contactless payments are gaining popularity amid consumer concerns over touching surfaces during the pandemic. 

The average consumer expects to spend more on back-to-school items this year than in 2019, despite continued uncertainty over school openings amid COVID-19. 

Indicators suggest that the economy has begun to recover as businesses reopen from the pandemic, but it’s uncertain how steadily the comeback will continue.

Retailers with a strong online presence and personalization program have reason to be happy.

Average asking rents along 16 high-yield retail corridors in Manhattan were $688 per square foot during the quarter ending on June 30.

A good deal always helps motivate shoppers, but there are other offerings retailers can try.

Companies that are growing, trusted, have the best products and that responded decisively during this year's COVID-19 crisis also have the best reputations.