NRF: Signs point to potential record sales growth in 2021 — depending on COVID-19 The pandemic remains the largest uncertainty and the biggest risk the economy faces in 2021. Survey: Online shoppers will pay more for these features Survey: As e-commerce grows, so do delivery problems Failed deliveries are a near-universal issue for e-commerce retailers, and customers aren’t happy. Survey: Brands can build consumer trust with product quality A heightened emphasis on e-commerce has made brand trust the top priority of consumers, according to a new survey. How Brands Should Respond in Times of Uncertainty In determining company strategy and marketing tactics during times of economic turmoil, political tension, or social unrest, the most important thing is to know your customer base. Study: Global cash usage drops as mobile wallets surge The Asia-Pacific region is driving a broader global shift to mobile wallet payments in the midst of the COVID-19 pandemic. Study: Brands flock to Amazon during pandemic The number of brands selling and advertising via Amazon has sharply risen since the outbreak of COVID-19, and other e-marketplaces are also growing. Study: Young consumers drive social shopping trend Roughly one-third of U.S. consumers use social media to discover products to buy, but that percentage rises for shoppers under 35. Consumer confidence at three-month high in February Consumer confidence rose in February amid the vaccine push and as Americans grew more optimistic about the economy — and travel. The best U.S. retail loyalty programs are… A mixture of national and regional retail chains take top honors in a new ranking of the top retail loyalty programs across a wide range of verticals. First Previous 165 166 167 168 169 Next Last