Consumer Attitudes & Behavior

Final recap data from Numerator indicates that several key Prime Day metrics slightly declined year-over-year.

If initial sales are any indication, Gap’s collaboration with rapper-designer Kanye West will more than live up to the hype.

A substantial majority of shoppers have engaged in direct-to-consumer (DTC) commerce.

Bed Bath & Beyond reported strong sales for its first quarter even as its profit missed expectations amid costs related to its turnaround efforts.

A quick-service brand has taken the top spot for the seventh consecutive year in an annual customer satisfaction survey.

A majority of consumers expect their shopping habits to be back to pre-pandemic levels by or before the end of this year.

Keep your eye on the three Bs this summer: Bats, brows and binders.

Retailers should prioritize offering everyday value over brand-focused discounts, according to a new survey.

​​​​​​​Consumer sentiment rebounded in June to the second-highest level since the start of the pandemic. 

Amazon Prime Day shopping and spending was healthy this year, even as shortages and out-of-stocks posed a problem for nearly one-third of participants.