NRF: February sales slow amid inflationConsumers slowed down their spending in February, particularly online. Survey: Younger consumers drive shift toward mobile shoppingMobile devices continue to grow in importance as an omnichannel shopping tool, especially among certain generations. NRF: Retail sales to grow between 6% and 8% in 2022 Retail sales are expected to grow in 2022, but at a much slower pace than last year. Survey: Customer expectations for chatbots are… A new survey reveals the most popular benefits consumers expect to gain from interacting with customer service chatbots. As inflation bears down, retailers can uplift consumers This moment in time continues to serve up an unfamiliar combination of factors that are complicating life for retailers and consumers alike. Survey: Winning retailers differ from peers in pricing strategy Top-performing retailers stand out in how they look at and respond to pricing challenges. Grocery prices up 11.5% year-over-year A new study confirms that prices of everyday goods have risen significantly — but not the same for everyone. Bad customer service puts brands at risk Consumers do not give brands a lot of leeway in the level of service they expect. NRF chief economist talks about inflation Inflation is at a 40-year high and isn’t hitting all consumers as hard as top-line numbers might suggest. But it will still play a key role. Inflation concerns top of mind among consumers — here’s what they would cut first Inflation is the predominant economic concern among consumers, although it hasn’t dictated their spending decisions yet. First Previous 135 136 137 138 139 Next Last
