Brick-and-mortar helps drive strong global retail spend in 2021Physical retail made a strong comeback in 2021. Consumer sentiment falls sharplyInflation is taking a big toll on the mood of the nation’s consumers. Visa: Omicron’s impact on consumer spending modest in January The COVID-19 omicron variant had less of an impact on U.S. spending than earlier stages of the pandemic. Adobe: Online prices continue climbing in January Year-over-year online inflation grew for the 20th consecutive month in January 2022. Survey: Bad customer experience kills brand loyalty quickly It doesn’t take many bad service experiences to turn a loyal customer against your brand. Study: Subscription retail had a healthy 2021 Online subscription retailers brought in plenty of new customers last year. Survey: The key to brand loyalty is… Most consumers are only loyal to a limited number of brands, so understanding what drives brand loyalty is key. Lululemon to provide mental health first aid training to employees Lululemon is launching a new employee initiative. The hardest generation to please is ... There is just no pleasing some people — especially those of a certain age. Most consumers shopping in-store for Valentine’s Day gifts Store retailers should expect a traffic boost from consumers on the hunt for Valentine’s Day gifts. First Previous 138 139 140 141 142 Next Last