Consumer Attitudes & Behavior

The retail industry is set for an optimistic few months, with U.S. consumers — both those vaccinated and not – set to increase spending this summer across key product categories.

Free product returns for online purchases and the ability to buy the same products either in-store or online are two of the most important things that will be considered by Americans when choosing which retailers they’ll shop post-pandemic.

Patagonia, an outspoken brand known for its activist environmental agenda, has the best reputation in the United States.

A new survey indicates consumers will almost always take action after engaging with a brand, whether the experience is good or bad.

June is typically a slow time for retail, but Prime Day 2021 is expected to jump-start back-to-school sales.

An important metric bodes well for the country’s economic recovery from the pandemic.

The e-commerce surge which accompanied the COVID-19 pandemic has created growing consumer preference for digital payment methods.

The Home Depot crushed analysts’ first-quarter estimates as net sales surged almost 38% amid consumers’ ongoing spending on home improvements and a booming housing market.

On the 60th day of 2021, restaurant visits were13% higher than they were on Jan. 1. On the 90th day, they were up 33%. And on the 135th day of the year, May 16, they were up 41% from New Year’s Day.

Although the U.S. online grocery market contracted month-over-month in April 2021, it still showed significant growth from the prior year.