Loyalty Marketing

When it comes to e-commerce, the top driver is actually something the experience doesn’t offer.

According to two surveys of online shoppers in the U.S. and Canada conducted by Bizrate Insights, a division of Connexity, in December 2015 and January 2016, a leading 55% of respondents cited the lack of crowds, traffic and hunting for parking as a top reason to buy online. Another 46% said shopping online takes less time than shopping in stores, while 46% also mentioned free shipping.

Macy’s is looking to inspire shoppers once again this February with promotional events tied to the American Heart Association’s Go Red For Women campaign.

Toys "R" Us is urging shoppers to bring in their recalled and outdated baby items during its annual Great Trade-In event next month at stores nationwide.

The event will take place at Babies "R" Us and Toys "R" Us stores Feb. 1 through Feb. 29. And, new this year, the company's Rewards"R"Us loyalty members can take advantage of early access to the in-store event beginning Jan. 29, by showing their Rewards"R"Us card during checkout.

Belk is inviting couples engaged to be married to attend an Engagement Party during the month of February in the home department at their local store.

The promotional event will include displays of gift registry/wedding merchandise and feature refreshments, giveaways and drawings for prizes from Belk.

Kroger customers are about to find out "how low" gas prices can go with a new contest from the nation's largest supermarket chain.

With Kroger's newest #FuelPointsSweeps giveaway, customers have a chance to win free fuel for a month, not to mention pay as little as 1 cent for a gallon of gas.

Impulse buying is alive and well in the United States.

Toys"R"Us is urging shoppers to bring in their recalled and outdated baby items during its annual Great Trade-In event next month at stores nationwide.

The event will take place at Babies"R"Us and Toys"R"Us stores Feb. 1 through Feb. 29. And, new this year, the company's Rewards"R"Us loyalty members can take advantage of early access to the in-store event beginning Jan. 29, by showing their Rewards"R"Us card during checkout.

E-commerce retailers might think new customers acquired during the holiday season are a gift, but they many not keep on giving.