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Digital Marketing

  • Best Buy reveals latest in-store shop concept

    Minneapolis – Best Buy is putting a spotlight on the way technology is impacting home appliances.

    The retailer is partnering with Samsung on a new in-store concept, “Samsung Open House,” a 20-sq.-ft. area inside Best Buy stores that feature the largest dedicated in-store branded display of Samsung appliances anywhere.

  • TGI Fridays offers social burger 'jump balls'

    Carrollton, Texas – The range of social media keeps expanding, and TGI Fridays is now including burgers. The casual dining chain has launched “Buy A Burger, Give A Burger,” a new promotion that allows customers to let their friends compete for free burgers through social media.

  • Cold Stone Creamery gets social with sharks

    Scottsdale, Ariz. - Cold Stone Creamery is partnering with the Discovery Channel to promote its “Shark Week 2015” TV programming event through July 14. As part of the promotion, Cold Stone is holding a social media contest where one winner will win a trip for four to the Atlantis Paradise Island Resort in the Bahamas.

  • A Moveable (and Personal) Feast

    Retailers deliver personalized, seamless mobile experience

    In his classic posthumous memoir “A Moveable Feat,” Ernest Hemingway describes 1920s Paris as an interconnected place where you could obtain any food, drink or entertainment you wanted at any time. While the days of glamorous expatriate writers tramping across Europe are long gone, retailers are increasingly trying to recreate the atmosphere of seamless access to whatever your heart desires, via mobile devices and apps.

  • Trending Retailers

    Blue Apron. Dollar Shave Club. The RealReal. The Honest Company.

  • Boot Barn steps up omnichannel strategy

    Boot Barn has taken a significant step forward in its e-commerce strategy now that its acquisition of Sheplers is complete.

  • Interpersonal Relations

    Retailers use variety of technologies, channels for CRM success

    Customer relationship management (CRM) is the strategy a retailer uses to develop an ongoing, individual relationship with a customer to ensure satisfaction and loyalty. But the specifics of CRM can mean different things for different retailers.

  • Pin it — and buy it

    San Francisco -- Pinterest on Tuesday officially started its foray into e-commerce.

    The social networking giant has started rolling out a “buy it” button on its pins on iPhone and iPad apps.  It also is launching new shop categories, including "Shop our picks," a curated selection of seasonal goods, and "Shop" for the latest buyable Pins.

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