Digital Marketing

After two years of benefitting from gasoline price tailwinds, still-stressed consumers will generate only a sluggish 3.3% year-over-year increase in this year’s back-to-school sales, according to Customer Growth Partners’ 14th Annual BTS Forecast.    Total BTS sales for the season will reach $540 billion — a new record, but the lackluster 3.3% growth represents a marked slowdown from the 4%-plus BTS growth seen in both 2014 and 2015, when sales were boosted by declining gasoline prices.  

While Amazon Prime Day got off to a bit of a rocky start, performance appears to be improving as the day goes on.   According to analysis from Clavis Insight, consumer electronics is the most popular category among Prime Day “spotlight deals,” promoted at the top of the page as especially in-demand items. As of 10 a.m. ET Amazon had run 21 spotlight deals, almost half of which were consumer electronics. At the same on the 2015 edition of Prime Day, Amazon had only posted 10 spotlight deals.  

Online checkout problems are indicative of heavy e-commerce traffic, but still were not what Amazon.com hoped to see in the first hours of Prime Day.   According to multiple media reports, a glitch was causing problems for some U.S. and U.K. consumers attempting to check out their Amazon purchases the morning of Tuesday, July 12. Numerous shoppers tweeted their frustrations using hashtags such as #PrimeDay and #PrimeDayFail. A sampling of tweet complaints includes:  

Walmart is not the only big-name retailer preparing a July 12 online sales extravaganza.   Toys “R” Us is launching an online discount event so simple even a child could take advantage of it. All day Tuesday, July 12, shoppers on the Toys “R” Us and Babies “R” Us e-commerce sites can receive 15% off regular-priced items. There will also be more than 50,000 toys and baby products on sale sitewide.  

Walmart was offering its own July online savings event before Amazon Prime Day was officially announced, and now the discount giant is sweetening its deal.   Walmart is offering all customers free shipping with no minimum purchase on its e-commerce site from Monday, July 11 – Friday, July 15. This builds on a previously announced online promotion that offers a free 30-day trial of the retailer’s ShippingPass program, which provides consumers unlimited, two-day free shipping for a year.  

As consumers continue shifting to mobile-only shopping experiences this summer, retailers have a greater need than ever for an e-commerce platform that delivers responsive, consistent experiences across any given device or channel.

The online space doesn’t have a lock on new retail concepts, but with its lower start-up costs and potential audience reach it has proved itself a great breeding ground for disruptive retailers.   Here’s a look at four innovative e-tailers that are generating buzz and revenue increases — enough to place them among the top 15 fastest-growing e-retailers in a recent study.*   Casper

RANDOM NOTES: The North Face unveiled a new store pilot — complete with a Redwood tree — at Stanford Shopping Center in Palo Alto, Calif. The 6,500-sq.-ft. store combines the best of digital in-store technology with features that speak to the locale and the brand’s DNA. Highlights include interior digital “sky windows” that feature artistic, atmospheric content. At the heart of the store stands a reinvented, salvaged Redwood tree. ...