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Report: Digital and human interactions key to brick-and-mortar success
The more help a consumer receives—digital and human—the more he or she is willing to spend while in the store. Consumers spend twice as much in-store when they receive assistance from a store associate, according to a new study by InMoment, and 2.2 times more when they surf the brand’s web site while in the store. What’s more, a consumer’s average single-trip spend increases nearly four times when engaged by both in-store staff and the brand’s web site. -
Report: 2016 Black Friday weekend deals will be biggest ever
Regardless of when retailers start their sales, Black Friday weekend is shaping up to feature the biggest deals yet. According to BlackFriday.fm, a website that tracks the best Black Friday deals, news, and ad scans, “the Black Friday and Cyber Monday sales are going to be bigger than ever this year, “ said Rene Kirschbaum, director of BlackFriday.fm. Among the retailers to watch include:

