Adore Me in customer service innovation with FacebookOnline lingerie retailer Adore Me is one of the first companies in the world to launch customer support on the Facebook chat. Study: BOPIS usage tops holiday shopping lists this yearIf retailers want to maximize in-store foot traffic this holiday season, they must focus on buy online pickup in-store (BOPIS) services. Three e-commerce predictions for the holidays When it comes to the holiday selling season, there is one easy prediction marketers can make and it’s about online shopping: It will be bigger than last year. Party City's Q3 hit with hurricanes and Web performance issues Party City reported third quarter profit in line with expectations even as its sales fell short due to Web problems and the impact of hurricanes. Most Americans plan to shop on Black Friday Black Friday hasn't lost its clout. Study: ‘Sofa Sunday’ to influence Cyber Monday shoppers An often-overlooked shopping day is finding its niche amid the highly-anticipated Black Friday weekend. British online fashion giant’s virtual assistant helps customers choose holiday gifts Asos is giving holiday customers access to their own personal shopper — a virtual one, at least. Report: Gift cards have big upside for retailers Retailers stand to benefit from gift card sales beyond the initial purchase. Zappos’ new retail hub celebrates sneakers Zappos is creating a new shopping experience that celebrates classic footwear. Study: Top-notch mobile browsers and shopping apps drive sales The attention spans of digital customers continue to shorten, giving retailers a very small window to connect with the mobile-first shopper. First Previous 295 296 297 298 299 Next Last
