Strategy

Who is responsible for fees related to unexpected, yet low shipping volume? According to UPS, it should be its retailer partners.   The delivery service is putting retailers on the hook to share costs related to labor and surplus space on trucks if the merchant fails to ship its forecasted packages during peak periods, according to MarketWatch. Fees could also apply if there is a discrepancy among the sizes of boxes expected to ship,   

Duluth Trading Co. has hit a milestone of sorts.   The Belleville, Wisconsin-based clothing retailer has opened its 20th location, in Warwick, Rhode Island.    “Opening our 20th retail store in Warwick is a milestone for Duluth and it is also the fourth location in the eastern U.S. to serve our largest concentration of customers,” said Stephanie Pugliese, CEI Duluth Trading.   

Albertsons’ Jewel-Osco division has a new executive at the helm.     The company has named Doug Cygan division president, effective immediately, overseeing 186 stores in Ill., Ind. and Iowa. Cygan was most recently Jewel-Osco’s VP marketing and merchandising. He joined the company in April 1980 as a part-time clerk, staying with the chain as he completed his education and worked his way up through the ranks.  He became VP marketing and merchandising in 2011.   

While some industry observers fear that robots will replace retail workers, Boxed is embracing the technology.   The online retailer, which sells consumer packaged goods in bulk, announced on Thursday, April 27, that it will completely automate its fulfillment center in Union, New Jersey, with robotics — a move that will contribute to driving reliable profits, according to Business Insider.  

Is Party City exploring a return to private ownership?   The retailer is considering a sale after being approached by a private equity firm about a leveraged buyout, Reuters reported. Buyout firm Thomas H. Lee Partners LP, which owns 55% of Party City, took the company public in 2015.     

As department stores trim their portfolios, the nation’s malls are being transformed.   

Madison Marquette’s transformation of the MarketFair center in West Windsor, New Jersey, will be complete with next week’s opening of the first Free People store in the Princeton area.   Free People has become a sought-after retail brand known for bringing new creative flair to women’s apparel retailing.  

Although Amazon's sales advanced by a respectable 23% over the quarter (do link to our story yesterday), the pace of growth at the online behemoth remains much slower than it was over most of the prior fiscal year. Some of this is the result of a less favorable exchange rate diluting contributions from the international business. However, some is also down to a more challenging demand environment in North America which has limited spending uplifts on products within Amazon's core territory.  

After growing its store base through an acquisition last year, Weis Markets is investing $90 million in its growth in 2017.    The budget includes new stores and remodels of existing locations. It also calls for supply chain improvements and continued information technology upgrades.    

A veteran Nordstrom executive has been named COO of DSW.    The footwear retailer appointed Michele Love as executive VP and COO, effective May 1, 2017. With responsibility for marketing and digital, she will oversee all aspects of customer engagement, driving messaging across all touchpoints.