Marketing

Sears Holding Corp. tried to walk back the uproar it caused early Tuesday morning when the struggling retailer included cautionary language about whether it would be able to continue as a "going concern” in its annual 10-K filing.   

The nation’s largest family-owned and operated retail jewelry chain is opening its first-ever outlet stores.   Rogers & Hollands Jewelers will launch a discount store prototype, Rogers & Hollands Outlet, this April. Two Rogers & Hollands stores in the Chicago area, one at North Riverside Park Mall and one at Golf Mill Shopping Center, will be rebranded, remodeled and reopened under the new banner.   

The Food Marketing Institute and National Retail Federation will combine their existing risk and safety signature events into one cross-industry event starting in 2018.   The two groups will sponsor Protect in 2018, according to an announcement made Wednesday at the FMI’s Audit, Safety, Asset Protection Conference in Orlando.   

Pacific Place, a 20-year-old luxury retail center in downtown Seattle, will be undergoing an extensive re-do beginning the fourth quarter of this year.   The 330,000-sq.-ft. home to Nordstrom’s flagship store, Barneys New York, and Tiffany & Co. will get a new South Lake-facing grand entrance to make way for added space that will accommodate upgraded restaurant tenants.  

State-of-the-art digital screens that can identify demographic information of passersby and pitch them personalized offers from brands are making their way into Westfield malls in top DMAs.   Employing a proprietary suite of technologies, the six-foot-tall, high-definition screens scan passersby and — apparently through smartphone data and facial imaging — determine their demographic profiles to serve them customized ads.  

Pottery Barn customers in the San Francisco area will soon be able to see how a product will look in their home before they buy it.   The retailer, a division of Williams-Sonoma, will launch its first smartphone augmented reality app later this month. Called 3D Room View, the app is powered by Tango technology from Google. (It can be used only on Tango enabled smartphones.)   

Destination XL Group is slowing store growth to invest in e-commerce and enhanced marketing that includes a return to television advertising.   The retailer of big and tall men’s clothing on Monday reported better-than-expected net income of $1.8 million for the quarter, after reporting a loss of $1.4 million in the year-ago period.   Total sales for the quarter were reported as $122.6 million, down slightly from $124.0 million in the prior-year quarter. Same-store sales fell 2.4%.  

Determined to fight back against online rival Amazon, eBay made a strategic move in the competitive online delivery game.   Beginning this summer, the e-commerce retailer will launch a new program, called “Guaranteed Delivery,” that will offer U.S. shoppers guaranteed delivery on 20 million eligible products in three days or less — with millions of the items offering free shipping.   In addition, shoppers will also be able to search for and filter items by one- and two day delivery.