Manual intervention is hindering the customer experienceBy failing to automate pricing and replenishment processes, brick-and-mortar retailers are failing to improve the customer experience. CSA Exclusive: Technology drives customer engagement across Ahold Delhaize USASupermarket giant Ahold Delhaize wants to get closer to its customers in North America, an endeavor that is being lead by the company’s retail business services division. Why did Amazon bail on an AI-based recruitment tool? Like humans, it seems even computers can show bias. Teen apparel retailer drives personalization Rue21 is taking a new step in its customer-centric business strategy. Luxury fashion brand offers immersive experience—for online and store shoppers Diane von Furstenberg is engaging shoppers with a new 3D shopping experience. More retailers use AI to improve customer service Retailers are increasingly applying artificial intelligence (AI) to better personalize customer service initiatives, and momentum is increasing. The most important emerging technology for businesses is… Cybersecurity is the most important emerging technology for businesses around the globe. Exclusive CSA Webinar: Long Live Retail! Retail is far from dead — in fact, its best days are still ahead. Study: AI adoption is on the rise across the supply chain Retailers are increasingly investing in artificial intelligence (AI) to automate operations and improve supply chain efficiency. Top Five Ways to Apply Advanced Analytics and AI Five ways retailers and CPG companies can apply the latest analytics to compete smarter. First Previous 276 277 278 279 280 Next Last
