Marks & Spencer creates an AI-based call centerA British retail giant is automating its call center, a move that is freeing up customer service agents for store-level tasks. Store traffic analysis drives conversions for JoannOne of the nation’s leading fabric and craft retailers wants to make sure associates are available to assist customers when they visit stores. Fragrance retailer uses AI to manage price and promotions internationally Douglas is creating a new pricing strategy that focuses on its customer segments, even those in other countries. Footwear retailer ups its commitment to artificial intelligence The Aldo Group is delving deeper into artificial intelligence as it looks to simplify its enterprise IT operations. British retail giant’s analytics commitment is paying off Marks & Spencer Group is making better design, buying and pricing decisions. Google exec joins JLL as chief digital officer A Silicon Valley veteran who helped develop Google Maps and Google Apps has joined JLL as its first chief digital product officer. Guess, Alibaba team up for ‘smart store’ pilot Fashion retailer Guess and Alibaba are raising the bar, using artificial intelligence to personalize the in-store shopping experience. JDA Software ramps up AI capabilities with acquisition A new acquisition will enable JDA Software to bolster its supply chain solution offering with artificial intelligence (AI). Shoppers are most creeped out by… Consumers want a more personalized shopping experience, but some of the related solutions still creep them out. Rue21 creates new tech roadmap to pursue consumer-centricity A teen apparel retailer has a new plan when it comes to delivering a more consumer-centric shopping experience. First Previous 277 278 279 280 281 Next Last