Will other grocers follow Amazon Go?The new checkout-free Amazon Go Grocery format holds both potential and challenge for the supermarket vertical. Google investing $10 billion in new data centers and officesAmazon is not the only major technology platform aggressively expanding its U.S. infrastructure. Diane von Furstenberg optimizes omnichannel operations A luxury fashion brand is streamlining order management and customer service with iPhones. Amazon tests smart chatbots Amazon’s automated customer chat is becoming more sophisticated. New York & Co. parent seeks online transformation with cloud-based AI RTW Retailwinds is putting some wind behind its digital sales. Qdoba migrates rewards program to intelligent platform A Mexican fast-casual chain is consolidating customer data for an improved experience. Online discount platform prevents fake deals Brad’s Deals is reaching out to users of a platform that verifies online offers. McKinsey: Five trends shaping U.S. grocery The explosion of online grocery shopping is one key trend affecting the industry, according to McKinsey & Company. Study reveals mixed retailer view of AI Retailers see high potential value in artificial intelligence (AI), but also a number of challenges. Harps Food Stores plays personalized tune for shoppers A regional supermarket chain is applying artificial intelligence to customer engagement. Merger creates new $22B workforce management tech provider Two cloud-based workforce management solutions companies with significant retail practices are combining. EU proposes data, AI rules that would impact Big Tech Large technology platforms such as Amazon, Google, and Facebook may have less control over data and more AI restrictions in the EU. First Previous 225 226 227 228 229 Next Last
