BUSINESS INTELLIGENCE/ANALYTICS

A new survey from Deloitte sheds light on disconnects in how consumers and brands leverage artificial intelligence for an individualized shopping experience.

Winning over skeptical shoppers is a critical component of Black Friday success that pays dividends throughout the holiday season and beyond.

Walmart is rolling out tools that will allow customers to use their own artificial intelligence tools to shop, but with built-in permissions, controls and protections.

David’s Bridal Inc. is looking to spin off its artificial intelligence-based digital business, known as Pearl, to become a publicly traded standalone, pure-play online operation.

Google is creating a unified commerce layer for Android TV devices.

Wonder is rolling out Grubhub delivery robots in more markets on the East Coast.

Walmart continues expanding the drone delivery service it operates with technology from Wing to new markets.

Amazon plans to make total investments of more than $18 billion in Germany in 2027, spanning jobs, technology, and infrastructure.

Ulta Beauty customers have a new curated shopping experience enabled by next-gen artificial intelligence.

Most consumers suspect retailers of using gimmicks and tricks with their Black Friday prices and deploy a mix of methods to keep them honest.