ARTICLES BY THIS AUTHOR
- 11/13/2019
Check out KFC’s first drive-thru only location
KFC is piloting a new, tech-enhanced format. - 11/13/2019
Walmart Q3 earnings top Street amid strong U.S., online sales; raises outlook
Walmart Inc.’s remarkable run of quarterly revenue gains continued in its third quarter fueled by strong growth online and in the U.S. - 11/13/2019
CVS Health, Walgreens talk customer engagement — online and off
Two retail giants provided interesting insights into how they are working to improve communications and get more personal with shoppers in a presentation at the 2019 Path to Purchase Expo (P2PX) in Chicago. - 11/12/2019
IDC: Ten predictions for retail tech and business
Disruptive and innovative technologies will continue to drive digital transformation of the retail industry at a rapid pace for the next five years. - 11/12/2019
Saks teams up with entertainment giant for the holidays
Saks Fifth Avenue’s Manhattan flagship is getting “frozen” this holiday season — inside and out. - 11/12/2019
Shoptalk to feature all female-speaker lineup
Shoptalk, one of the largest events in the retail industry, will break new ground at its fifth annual show in Las Vegas. - 11/12/2019
First Look: Eight things to know about Starbucks’ massive new store in Chicago
Starbucks Coffee Company is opening its largest location ever, a 35,000-sq.-ft. location in Chicago, on Friday. - 11/12/2019
ACSI: In ominous sign, customer satisfaction plummets for 4th straight quarter
Overall U.S. customer satisfaction is on the decline — and that does not bode well for the economy. - 11/12/2019
Famous Footwear’s store footprint goes big in the Big Apple
Famous Footwear is opening a flagship in the heart of Midtown Manhattan. - 11/11/2019
True Religion names CEO
It’s a homecoming of sorts for the new chief executive of True Religion Apparel. - 11/11/2019
Harrods ignites Christmas controversy
Harrods isn’t generating much holiday love this year.