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Marianne Wilson

Editor-in-Chief

BLOG POSTS BY THIS AUTHOR

October 2019

Shopper
Oct
11
Sometimes perception gets in the way of reality. Such is the case, I think, with the death of physical retail.

ARTICLES BY THIS AUTHOR

April 2020

coronavirus graphic

Ulta Beauty and At Home Group have joined the growing list of retailers who are taking additional measures to shore up their finances and reduce expenses as their stores remain closed during the COVID-19 pandemic.

Big Lots

Big Lots Inc. has entered into sale and leaseback agreements on its four company-owned distribution centers.

open sign

A new survey has some hopeful findings for retailers with shuttered stores even as it shows an increased level of consumer concern about COVID-19.

man grocery shopping

The “extreme buying” peak of the COVID-19 pandemic has fallen, but the average household grocery spend remains at elevated levels.

McDonald's

McDonald’s is slashing spending and has withdrawn its 2020 outlook and long-term forecast amid the uncertainty due to the COVID-19 pandemic and its impact on the economy.

Estimates show that imports at major U.S. retail container ports dropped to their lowest level in five years in March, with imports are projected to remain significantly below normal levels through early summer as the COVID-19 pandemic continues.

Panera Bread website

Panera Bread has entered the grocery business — sort of.

Nordstrom Inc. gave an update on the impact of COVID-19 in a securities filing on Wednesday.

executives

More retail companies are furloughing employees and announcing executive pay cuts — some to greater degrees than others — as stores remain closed indefinitely during the COVID-19 pandemic.

Starbucks Corp. is expanding its efforts to help its employees around the world affected by the COVID-19 crisis. 

Piggy bank

The COVID-19 pandemic is upending U.S. retail discretionary spending, which is projected to decline by 40% to 50% in the first half of 2020.

costco

Costco Wholesale Corp. benefited from a big increase in online demand in March as its sales rose amid the COVID-19 pandemic.

walmart sign

The huge, celebrity-studded celebration for Walmart employees that precedes its annual shareholder meeting has been canceled. 

lowes ad

Lowe's Cos. is giving its employees time to “recharge” this Sunday.

macy's store

The finance head of Macy’s Inc. is stepping down.

security concept

The COVID-19 crisis is driving the global growth of e-commerce sales — and of online fraud.

Pier 1 Imports might soon become a shadow of its former self.

Walgreens is moving to expand the availability of rapid COVID-19 testing.

Dollar sales declined 16% in the third week of March as hoarding slowed, but growth in a number of key industries helped stave off an even greater decline.

Nike has drawn on its access to materials and expertise in product innovation expertise to develop full-face shields and powered, air-purifying respirator (PAPR) lenses to protect against COVID-19.

coronavirus concept

The nation’s two largest drug store chains have implemented additional preventive measures to protect employees and customers amid the COVID-19 pandemic, including installing plexiglass shields at counters and equipping employees with protective gear. 

loves

Love’s Travel Stops has opened six new Truck Care and Speedco locations as truckers work to keep up with increased demand for food and other essential goods during the COVID-19 pandemic.  

Nordstrom

Nordstrom announced the appointment of two new members to its board of directors.

social distancing at kroger

The Kroger Cos. is taking additional measures to encourage physical distancing and flatten the curve of the COVID-19 outbreak.

rh

The company formerly known as Restoration Hardware is tightening its belt.

Despite the COVID-19 crisis, Americans consumers are still relatively optimistic but changes in purchasing behavior and spending are becoming more apparent. 

cvs

CVS Health, in conjunction with federal and state officials, has opened two rapid COVID-19 drive-thru testing sites.

infrared_body_scan

Tyson Foods is using new technology to check employees’ temperature as they walk into the building.

Walmart social distancing

Walmart has taken additional steps to ensure the health and safety of its employees and customers during the COVID-19 crisis.

Nickelodeon Universe at American Dream

American Dream is shifting course slightly as it bets on entertainment to bring in the crowds.

under armour storefront

Citing the “acute shock” to its business resulting from COVID-19, Under Armour outlined a series of cost-cutting measures as the financial toll of the pandemic rises.

bjs

BJ’s Wholesale Club has joined other big-box retailers in limiting in-store traffic and implementing additional measures to support the health and safety of customers and employees during the current pandemic.

Meijer

Meijer joins the growing list of retailers checking the temperature of its employees to protect against the spread of COVID-19 and ensure a safe work environment.

Two more retailers that are remaining open as essential businesses during the COVID-19 pandemic are looking to hire more workers. 

lululemon

Lululemon athletica inc. is paying its employees even as its stores remain shuttered amid the COVID-19 pandemic.

Benjamin Moore

Benjamin Moore has teamed up with the Painting Contractors Association to underwrite participation costs for the association’s online “Operation COVID-19 Response” educational event.

jeff bezos

Amazon gave an update on its latest efforts to support its hometown community and the world at large during the COVID-19 pandemic. 

Chicos’s FAS Inc. is the second retailer in recent days to adopt a limited duration shareholders rights plan after disruptions due to COVID-19 pandemic.

asda

Walmart’s ongoing efforts to sell a majority stake in its U.K. supermarket chain ASDA may have been put on the back burner for the time being. 

online shopper

Direct-to-consumer online sales are forecast to grow 24.3% to $17.75 billion in 2020.

Target Corp. is rolling out additional social distancing and safety measures in its stores.

Pilot Travel Center

For professional drivers and others working to support their communities during COVID-19, there is little doubt that the locations operated by Pilot Company are considered essential retail.

Lowe’s Companies is doubling down on its in-store social distancing measures during the COVID-19 crisis.

Paul Cichocki

BJ’s Wholesale Club is integrating its membership, marketing and analytics groups under one executive.

Walgreens storefront

Walgreens Boots Alliance provided an early look at the impact of COVID-19 on the drugstore industry during its second-quarter earnings call with analysts.

ross store

Ross Stores is taking additional steps to cope with the COVID-19 pandemic.

Amazon outlined additional steps to protect its fulfillment center and delivery employees during the COVID-19 outbreak after coming under some criticism that it was not doing enough.

ulta

Ulta Beauty still plans to open new stores this year, but not as many as previously planned.

The coronavirus have significant short- and long-term effects on brand affinity and consumer purchases in the U.S.

Macy’s

Macy’s Inc. is being removed from the S&P 500 Index to make way for Carrier Global Corp.

home depot exterior

The Home Depot announced temporary changes to help reduce the spread of COVID-19 along with an update on how it is contributing to front line medical professionals. 

Sephora

Sephora has joined other major retailers in extending its store closures, but it is not following suit in another way.

Kroger employee

The Kroger Company is increasing its efforts to reward employees working on the frontlines during the COVID-19 pandemic.

Children's Place

The Children's Place Inc. is the latest retailer to furlough employees and take other measures to boost financial flexibility as it extends store closures indefinitely amid the COVID-19 pandemic. 

Kroger employee

The Kroger Co. maintained its first-quarter guidance and reported a 30% increase in March same-store sales, with surging demand in the middle of the month amid the COVID-19 outbreak.

March 2020

grocery shoppers with alarm sounding to back up.

A device that resembles a dome security camera is designed to heighten real-time awareness of social distancing in retail stores – especially in busy areas frequented by multiple shoppers.

mens wearhouse

Tailored Brands has adopted a shareholder rights plan, or so-called poison pill, aimed at reducing the likelihood that a person or group can gain control of the retailer at its depressed share price.

lidl storefront

Lidl has opened a regional distribution center to support its growing U.S. footprint.

With its stores temporarily closed, Urban Outfitters said it will suspend the payment of rent temporarily and delay or cancel some planned new store openings.

Rob Almond

Rob Almond, CEO of integrated facilities management company NEST, will deliver a virtual address on crisis management on Wednesday, April 8, to students at St. Joseph’s University, which is located in Philadelphia.

JC Penney exterior

J.C. Penney joined the growing list of major retail chains that are furloughing employees as stores remain closed amid the COVID-10 crisis.

Walmart Inc. is taking additional steps to ensure the safety of its workers and customers during the COVID-19 pandemic, from taking the temperature of workers to one-way store aisles.

More retailers are furloughing employees and taking other measures to shore up liquidity as they extend store closings amid the COVID-19 crisis. 

Dollar Tree store

Dollar Tree withdrew its fiscal first-quarter and full-year outlook as it heads into peak Easter selling season amid moderating same-store sales.

Dollar General store exterior

Dollar General Corp. is giving a discount to the folks on the frontlines of fighting the COVID-19 pandemic.

Gap store

Gap Inc. is extending its store closures past the previously announced April 1 date to help slow the spread of COVID-19.

macy's

With no clear timeline for when stores will reopen, Macy’s Inc. is furloughing most of its employees as the COVID-19 outbreak continues to take a heavy toll on its business.

ulta

Ulta Beauty Inc. joined the growing list of retailers whose stores will remain temporarily closed until “it is safe to reopen.”

protective face mask

Brooks Brothers and Under Armour joined the growing list of retailers who are using their facilities to make badly-needed medical supplies for frontline healthcare workers in the wake of the novel coronavirus.

shopping center

With most stores closed throughout much of the United States to help stem the spread of COVID-19, retail landlords are being inundated with requests for rent relief.

Hibbett

Hibbett Sports has found a permanent finance head.

Spencer’s

The party is temporarily on hold at Spencer’s.

publix

The dominant grocer in Florida is offering assistance to some of its neighboring businesses as the COVID-19 pandemic forces them to temporarily close their doors. 

The International Council of Shopping Centers is sounding the alarm as mandated closures create a growing and major threat to the continuity of cash flow between tenant, property owner and commercial lender.

Stage Stores

With all its stores temporarily closed, Stage Stores has furloughed virtually its entire workforce in response to the COVID-19 crisis.

kohls

Kohl’s is joining Macy's Inc. in furloughing a good deal of its workforce and cutting capital expenditures as it extends store closings in the wake of the COVID-19 outbreak.

Party City Holdco Inc. is extending the temporary shuttering of its stores.

Kroger

The Kroger Company is doubling down on its hiring efforts.

lululemon

Lululemon reported a strong fourth quarter, fueled by surging online and men’s sales.

Starbucks

Several major chains are stepping up to offer support to healthcare workers during the COVID-19 outbreak. 

gap exterior

Gap Inc. has taken “precautionary actions” to strengthen financial flexibility in response to the COVID-19 pandemic.

Build-A-Bear Workshop

Build-A-Bear Workshop furloughed the majority of its workforce, with the employees receiving benefits but not “direct compensation,” effective March 29.

Meijer is taking extra safety measures in its stores amid the COVID-19 outbreak.

Abercrombie & Fitch

Abercrombie & Fitch Co. is reevaluating all expenditures in the wake of the novel coronavirus outbreak.

7-Eleven

7-Eleven is among the growing ranks of retailers opting to install sneeze guards at its checkout lanes and/or front counters.

groupon logo

Groupon is on the hunt for a new chief executive.  

In an unlikely partnership, the nation’s premier luxury department store company is teaming up with a leading fabric and craft retailer to help fill part of the immediate need of materials for medical personnel. Gap Inc. has launched a similar effort.

jos a bank

The parent company of Men’s Wearhouse and Jos. A. Banks, is extending the temporary closure of its stores for several more weeks.

Tapestry is keeping its store doors closed for another two weeks, at least.

BigRentz website

The nation’s largest equipment rental network has entered into a merger with a construction equipment rental services company.

Wendy’s

A business update on Thursday by The Wendy’s Company revealed the impact of COVID-19 pandemic on the company's business and quick-service restaurant segment as a whole. 

How companies treat their workers during COVID-19 will influence future purchases.

Nordstrom

The Nordstrom brothers are declining to take a salary from April through September. 

lowes

Lowe’s is taking new preventative measures and announced an additional $80 million commitment in response to the coronavirus pandemic.

fairway

Fairway Market’s plans to sell all its 14 stores is proceeding on track.

man holding shopping bags

Consumer sentiment in the U.S. has dropped from a near record-high to its lowest level since January 2012.

global ecommerce

Global online sales will reach $4.8 trillion by 2024, up from $3.3 trillion in 2020.

canada goose jackets

A luxury outerwear brand is leveraging its own resources to help stop the spread of the coronavirus. 

Walmart pharmacist

The American Staffing Association and the Retail Industry Leaders Association are teaming up to address the immediate need to fill openings for workers at essential businesses that provide critical services during the COVID-19 pandemic.

Target Corp. is putting a temporary hold on some of its store remodeling and growth initiatives to minimize potential disruptions as it focuses on serving customers during the coronavirus pandemic.

Target Corp. provided a update into its performance amid the COVID-19 outbreak, during which it has experienced surging sales in certain categories and rising costs.

Walmart Inc. is offering financial assistance to the small businesses that operate shops inside Walmart and Sam’s Club locations. 

camping world

Marcus Lemonis, chairman and CEO of Camping World Holdings and star of CNBC show “The Profit,” is stepping up to assist employees experiencing financial and personal difficulties due to the COVID-19 crisis. 

Dick’s Sporting Goods is suspending its stock repurchases and implementing pay cuts for salaried employees amid the COVID-19 outbreak.  

nordstrom exterior

Nordstrom is taking “precautionary measures” to strengthen its financial position in response to “market uncertainty” from the novel coronavirus pandemic.

The Kroger Co. is doing its part to promote physical distancing in its stores.

Instacart mobile

Instacart is ramping up hiring big time to meet surging demand brought on by the coronavirus pandemic.

Pier 1 storefront

Pier I Imports is temporarily laying off a large number of its employees and reducing pay for those that remain to help mitigate the financial impact of COVID-19.

pandora storefront

Pandora has appointed Martino Pessina to the newly established role of chief commercial officer, effective April 2.

Neiman Marcus

Neiman Marcus Group’s struggle to ease its massive debt load has reached a critical stage, compounded by the slowdown in business amid the COVID-19 outbreak.

Traffic at the nation’s shopping malls was trending in the wrong direction even before states started issuing stay-at-home orders and closing non-essential retail businesses amid the COVID-19 crisis.

While many retailers are now offering seniors and those at risk dedicated shopping hours during the COVID-19 outbreak, Target is expanding on the concept.

walmart shoppers

Shoppers are putting their faith in the nation’s largest retailer.

A shopping center in Albany, New York, is giving its retail tenants a break during the COVID-19 outbreak.

Dollar General store exterior

Dollar General plans to nearly double its normal hiring rate amid heightened demand for household essentials.

Best Buy Corp. has shifted all its stores to curbside pickup only in an effort to help protect customers and employees and keep up with surging demand for home office products during the COVID-19 outbreak.

Albertsons Companies has promoted an insider to oversee the company’s global procurement, manufacturing and distribution groups.

Most consumers are stocking up in-store, despite health concerns and empty aisles.

Kroger employees

The Kroger Company will provide a one-time bonus to every hourly frontline grocery, supply chain, manufacturing and customer service associate.

cvs sign

CVS Health hiring workers with virtual job fairs, providing bonuses and adding benefits in response to the COVID-19 pandemic.

jeff bezos

The founder and CEO of Amazon wrote an open letter to his employees in which he said he is devoting all his time and attention to only one issue: the impact of COVID-19 and his company’s response to the spread of the virus.

Walgreens storefront

Walgreens, which has implemented “social distancing” lines in its stores, is rewarding its employees for working during the COVID-19 pandemic.

testing site

Walmart, Walgreens and Rite Aid have opened their first drive-thru coronavirus testing site.

Rocky Mountain Chocolate fans can now get their sweet fix via Edible Arrangements.

target exterior

Target Corp. is investing more than $300 million in added wages, a new paid leave program, bonus payouts and associate and community relief fund contributions in response to the COVID-19 pandemic. 

As confusion reigns about what is considered essential retail amid the coronavirus outbreak, three states have taken action. More are likely to follow suit.  

Dollar Tree has joined the list of grocers, retailers and restaurant chains that are ramping up their hiring efforts to keep up with consumer demand in the wake of the COVID-19 outbreak.

Joann Store

Joann Stores is using its classrooms and supplies to mobilize crafters across the nation to help protect healthcare workers.

In what is designed to serve as a model going forward, CVS Health has opened up a COVID-19 testing site in the parking lot of its store in  Shrewsbury, Mass., about 50 miles west of Boston.

The Department of Homeland Security released updated COVID-19 guidance identifying the “essential critical infrastructure workforce” during the ongoing national emergency.  

walmart employee

Walmart is growing its workforce and expediting the hiring process to keep up with surging consumer demand during the coronavirus outbreak.

Green Growth Brands Inc.’s chief executive has left the company.

warehouse

As states and local municipalities put out conflicting reports on what type of businesses and facilities are “essential” during the COVID-19 pandemic, the nation’s two leading retail organizations say it’s critically important that distribution centers make the list. 

Beverly Center

Taubman Centers is going dark in response to COVID-19 with the exception of two outdoor centers. 

The Retail Industry Leaders Association detailed several economic measures that should be a part of a larger stimulus package to aid the broader U.S. economy in response to COVID-19. 

open sign

The National Retail Federation wants the government to give national guidance on what type of retail businesses should stay open during the coronavirus pandemic.

ross

Ross Stores is cutting back in response to the impact of COVID-19 on the company’s operations.

Westfield Century City

Unibail-Rodamco-Westfield (URW) has joined other major mall operators in temporarily closing its shopping centers.

Art Van Furniture

Art Van Furniture Inc. has entered its final chapter. 

Wakefern Food Corp. has a new merchandising head.

Amazon’s Prime Pantry

The Pantry is closed — for the time being.

Tailored Brands is shutting its e-commerce fulfillment centers and limiting or deferring all discretionary spending in response to the coronavirus pandemic. 

Simon malls sign

Simon’s domestic properties are dark in the U.S. until the end of March.

Best Buy

At a time when consumers are more reliant on technology than ever before, Best Buy is taking action to keep up with consumer demand and help stop the spread of the coronavirus.

7-Eleven

7-Eleven has added a new payment option to customers concerned about contact amid the coronavirus outbreak. 

Home Depot employee

It’s not only grocers and Amazon that are selling high-demand items during the coronavirus pandemic.

The Habit Restaurant

Yum! Brands has added another banner to its portfolio of restaurant brands. 

cash

Walmart and the Walmart Foundation have committed $25 million to support organizations on the front lines responding to the outbreak of the global COVID-19 pandemic. 

With indoor malls temporarily going dark as stores and restaurants close to help contain the spread of COVID-19, the International Council of Shopping Centers is appealing to the federal government for relief. 

Kroger customer

The Kroger Co. has upped its hiring to keep up with increased consumer demand in the wake of the coronavirus outbreak.

More retailers are joining the growing list of companies that are temporarily closing their stores to help stop the spread of the coronavirus pandemic.

For supermarkets, the increased demand due to the coronavirus outbreak really kicked off in the second week of March. 

target exterior

Target Corp. is reducing store hours, increasing select employee benefits and making other adjustments in the wake of the coronavirus pandemic. 

Dunkin' is limiting service to drive-thru, carry-out and delivery only as a result of the COVID-19 pandemic.

amazon box

Surging consumer demand caused by the coronavirus pandemic has caused Amazon to temporarily stop accepting certain products in its warehouses. 

Dollar General store exterior

Dollar General Corp. wants to help senior shoppers "avoid busier and more crowded shopping periods."

Costco buys final-mile delivery firm for $1 billion

Costco Wholesale Corp. is expanding its e-commerce last-mile delivery capabilities via a big acquisition. 

Nordstrom Inc. expressed confidence in its ability to weather “this challenging moment in time” as it announced the closure of its U.S. and Canadian stores for two weeks to help limit the spread of Covid-19.

store closed sign

With COVID-19 continuing to spread throughout the U.S., the nation’s retail chains are working to help prevent the spread of the virus.

Kohl’s exterior

Months after its relationship with Sears finally ended, Land’s End has entered into a partnership with Kohl’s Cos.

coronavirus concept

The nation’s major specialty retailers, many of them mall-based, are temporarily closing stores and or reducing hours in the wake of the coronavirus pandemic.

amazon worker

Amazon is ramping up hiring to keep up with increased shopper demand in the wake of the coronavirus pandemic.

Walmart employee stocking shelf

Walmart’s 24-hour U.S. stores are now open from 6 a.m. to 11 p.m.

Modell’s store exterior

The bankrupt Modell’s Sporting Goods chain has entered its final chapter.

grocery cart

The National Retail Federation and the Retail Industry want consumers to stop hoarding and stockpiling items during the coronavirus (COVID-19) pandemic.

sanitizing counter-top

The coronavirus outbreak is not only impacting consumer shopping patterns. 

Major U.S. retailers are helping in new efforts to help stop the spread of the coronavirus.

Shane Sampson

A fast-growing provider of cannabis consulting services, nutrients, and supplies has made a key addition to its senior leadership team.

The largest real estate show in the United States has been postponed due to the coronavirus outbreak. 

ulta

Ulta Beauty is temporarily suspending some of its salon services in the wake of the spread of the coronavirus.

Casey’s General Stores Inc. is bullish on expansion.

gap exterior

Gap Inc. ended a disappointing year on a slightly upbeat note with fourth-quarter results that topped Street estimates.

Dollar General customer in aisle

Dollar General ended its fiscal year on a strong note, reporting another year of record sales and earnings that included its 30th consecutive year of same-store sales growth. 

sanitizing counter-top

The Kroger Co. is taking precautionary steps to protect its shoppers and employees from the coronavirus outbreak.

Construction workers

Construction input prices fell 0.6% in February and are up 0.4% year over year.

ulta

Ulta Beauty reported fourth-quarter earnings that easily beat analysts’ expectations. 

Party City

The former CEO of Petco is taking the reins at Party City on the heels of a weak fourth quarter and disappointing year. 

Denny Gerdeman

Denny Gerdeman is stepping down.

C9 by Champion logo

The chief executive of HanesBrands is retiring.

Neiman Marcus

Neiman Marcus Group is sharpening its focus on its core business: selling full-price luxury goods.

Modell’s store interior

Modell’s Sporting Goods is going out of business.

Bridgestone Retail Operations

Bridgestone Retail Operations is continuing to grow its portfolio. 

Build-A-Bear Workshop

Build-A-Bear Workshop’s efforts to diversify its brand were reflected in its fourth quarter, which included an 80% increase in commercial revenue.

express

Express topped analysts’ expectations in its fourth quarter but provided downbeat guidance for the first quarter. 

Starbucks

Starbucks Corp. is temporarily extending an important benefit to employees in the wake of the coronavirus outbreak.

CVS Pharmacy

Schnucks is getting out of the pharmacy business. 

clair's

Claire’s Stores named Michael Schwindle as executive VP, CFO, effective March 2, 2020. 

Dicks Sporting Goods

Dick’s Sporting Goods reported a strong fourth quarter and said it plans to eliminate gun sales in more stores.

Target POS screen

Target Corp. is taking extra precautions to keep its stores clean in the wake of the coronavirus — including increasing its payroll. 

walmart associate scanning items on shelves

Walmart is deploying an emergency leave program for its employees.

Jide Zeitlin

The CEO of Tapestry is staying put for a while and taking on direct oversight of the company’s biggest brand. 

Target's Game Room concept gamers

Target Corp. is exploring the future of online gaming and wants consumers to join in the fun.

rothys

The digitally native, eco-friendly footwear company that makes women’s shoes out of recycled and sustainable materials has touched down in New York City.  

Dollar General cart

Dollar General Corp. has expanded its national footprint to 45 states.

Albertsons

Albertsons Companies is looking to return to the public arena.

man posing with activewear

The men’s activewear market is growing faster than the women’s in the U.S. despite overall growth in women’s sports participation.

99 cents store

99 Cents Only Stores has found a permanent chief executive officer. 

ross

Ross Stores sees plenty of room for expansion as it continues to move into new markets.

import

The coronavirus outbreak is expected to have a longer and bigger impact on imports at major U.S. retail container ports than was previously expected.

Modell’s store interior

Modell’s Sporting Goods efforts to avoid bankruptcy have apparently failed. 

costco customer at checkout

Costco Wholesale Corp. reported stronger earnings and sales than analysts had expected as shoppers stock up on goods in light of the coronavirus outbreak.

Drunk shopping

For some 58.4 million Americans, a hangover is no longer the only thing they may wake up to after a night of drinking.

The Body Shop is putting the spotlight on its longstanding green ethos and activist DNA with the North American launch of its newest retail format.

Sonia Syngal

Gap Inc. has selected the head of its fastest-growing brand as chief executive.

Westfield exterior

Westfield Valley Fair took the wraps off a dramatic, 500,000-ft.-ft. expansion that includes several unique offerings.

Bloomingdale’s San Jose interior

Bloomingdale’s has opened a location in the heart of Silicon Valley.

kroger

Kroger Co. beat fourth-quarter earnings and sales estimates amid rising demand for its growing assortment of private-label items. 

Joseph Abboud store

The parent company of Men's Wearhouse, Jos. A. Bank and other menswear banners has sold its designer label. 

Cole Haan store

Cole Haan has opened a format dedicated to its superlight ZeroGrand shoe brand.

American Eagle

American Eagle Outfitters’ fourth-quarter sales and earnings beat analysts’ estimates fueled by strong demand for its Aerie intimates brand.

Chipotle employee with family

Chipotle Mexican Grill is enhancing some employee benefits as it and other retail and restaurant chains struggle to retain talent.

trunk club box

Nordstrom is folding the brick-and-mortar operations of a fashion styling service it acquired in 2014. 

Burlington store exterior

Burlington Stores is getting out of the e-commerce business.

Abercrombie & Fitch store

Abercrombie & Fitch’s fourth-quarter earnings and sales beat Street expectations amid continued rising demand for its namesake brand.

ross store

Ross Stores reported a strong fourth quarter with earnings well above analysts’ estimates. 

Joe Hartsig

Bed Bath & Beyond has a new chief merchant.

Dollar Tree store

Dollar Tree reported fourth-quarter earnings that topped expectations as the discounter continues to upgrade its Family Dollar portfolio and launches a new initiative.

Primark exterior at night

Primark is continuing its Northeast expansion.

Helena Foulkes

The parent company of Saks Fifth Avenue is getting a new chief executive — but it didn’t have to look very far.

target exterior

Disappointing sales of toys, electronics and home goods made for a somewhat mixed fourth quarter for Target Corp. even as the chain maintained its impressive run of same-store sales gains.

Tommy Bahama Marlin Bar

Tommy Bahama is rolling out a new retail-restaurant combination that puts a more casual spin on dining.

Nordstrom announced management and board changes amid disappointing earnings for its fourth quarter.

Kohl’s shopper

Kohl’s Corp. beat the Street for the fourth quarter as it closed the book on a disappointing year that did not meet its expectations. 

small format Target in Burlington, Vt.

Target Corp. on Tuesday detailed several new initiatives for 2020, including robust expansion of its smaller-sized format, the scaling of a robotics solution and the addition of alcoholic beverages and fresh groceries to its pickup services.

Chain Store Age is proud to announce the winners of its Breakout Retailers Awards of 2020.

Jason Potter

The Fresh Market’s new chief executive hails from up north.

7-Eleven has added more than 100 locations in Oklahoma to its portfolio.

Some Papyrus stores will live to see another day.

Dick’s Sporting Goods

Dick’s Sporting Goods keeps expanding its footprint.

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