ARTICLES BY THIS AUTHOR
- 1/18/2024
Shipt opens innovation lab
Shipt is launching an internal effort to centralize delivery and product experiments. - 1/18/2024
Staples cuts packaging usage
Staples seeks to elevate ongoing efforts at reducing the packaging it uses in shipments. - 1/18/2024
Crate & Barrel extends registry across all banners
Crate & Barrel Holdings is enabling customers to shop its full assortment via a single registry. - 1/17/2024
Amazon offers mobile AI-based shopping aid
Amazon is providing artificial intelligence (AI)-based answers to customer queries on its shopping app. - 1/17/2024
Build-A-Bear transforms in-store customer engagement
Build-A-Bear Workshop Inc. is focusing on the end-to-end store experience. - 1/17/2024
Nautica enhances omnichannel order management
Nautica is the first retailer to leverage a combined Shopify-Manhattan Associates unified omnichannel order management solution. - 1/17/2024
Uber to shutter Drizly liquor delivery service
Uber is pulling the plug on a Boston-based alcohol delivery platform it purchased for $1.1 billion. - 1/17/2024
NRF 2024: AI isn’t plumbing, but it’s universal
There was one dominant topic of conversation at the NRF 2024 “Big Show,” and it wasn’t the cold, snowy weather. - 1/12/2024
JCPenney boosts employee retention with mobile app
JCPenney is providing frontline associates with workplace tools and capabilities via an employee app. - 1/12/2024
Amazon reportedly cuts staff in audiobook/podcast division
The latest round of layoffs at Amazon is hitting its Audible audio content organization.