Dan Berthiaume

Dan Berthiaume

Senior Editor, Technology

Author Profile

Dan Berthiaume is senior editor, technology, at Chain Store Age. He is a recognized expert on retail technology and is well versed in all things tech, having covered the space since 1998.

Dan’s “Retail Insights” technology column was recognized by the prestigious Eddie & Ozzie Awards. He has been quoted and interviewed by a variety of publications and news sites, including CNBC, and has served as a moderator and session host at numerous industry events.

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ARTICLES BY THIS AUTHOR

11/5/2025
Instacart extends holiday discount event to a full month
Instacart will begin offering its 2025 holiday deals before Thanksgiving.

Dan Berthiaume
11/5/2025
Amazon to integrate next-gen Alexa model into BMW cars
BMW drivers will soon have access to the latest iteration of Amazon’s Alexa artificial intelligence voice assistant.

Dan Berthiaume
11/5/2025
Leading consumer delivery issues include…
Post-purchase consumer uncertainty and anxiety is a common problem with some key drivers.

Dan Berthiaume
11/5/2025
Amazon expands audio ad partnership with iHeartMedia
Advertisers in the Amazon retail media network now have access to the audio portfolio of a major music streaming platform.

Dan Berthiaume
11/5/2025
Wakefern Food Corp. provides agentic AI support to fresh buyers
The nation’s largest retailer-owned cooperative is assisting its fresh product buyers with leading-edge artificial intelligence technology.

Dan Berthiaume
11/4/2025
New app streamlines returns and refund tracking for consumers
An app known as "Refundly" tracks and manages online returns and refunds across all U.S. retailers.

Dan Berthiaume
11/4/2025
Best Buy opens first-ever in-store Ikea shops in select locations
Ikea is moving into select Best Buy stores in Texas and Florida.

Dan Berthiaume
11/4/2025
IHL Group: Retailers see this technology as key to inventory accuracy
Retailers report an inventory accuracy problem, but have identified a primary solution.

Dan Berthiaume
11/4/2025
Amazon expands Whole Foods store assortment via 'store within a store' concept
Shoppers at a Whole Foods Market location in Pennsylvania now have access to national name-brand groceries and everyday essentials from Amazon.

Dan Berthiaume
11/4/2025
Instacart launches new suite of AI grocery solutions
Instacart is releasing a set of artificial intelligence-based enterprise tools specifically designed for grocery retailers.

Dan Berthiaume
11/3/2025
Uber in restaurant POS partnership
Uber Technologies Inc. is teaming up with a provider of restaurant management solutions and services.

Dan Berthiaume
11/3/2025
New York & Company optimizes online conversion
A digital women’s fashion retailer is leveraging real-time predictive engagement to boost online sales growth.

Dan Berthiaume