Dan Berthiaume
ARTICLES BY THIS AUTHOR
- 7/1/2025
Mango, L’Oreal Paris roll out AI customer assistants
Two global brands aimed at fashion and beauty customers are personalizing their digital shopping experiences with the help of artificial intelligence. - 7/1/2025
Here’s how consumers are responding to economic uncertainty
U.S. consumers are cutting spending in response to inflation and tariffs but are not totally pessimistic in their outlook. - 7/1/2025
Consumers in these states are the biggest online shoppers
A new survey reveals which states have customers who are the most frequent shoppers and which states have the highest spenders online. - 7/1/2025
EXCLUSIVE Q&A: Hashim Amin, regional GM, retail, North America, Uber
The Uber Eats on-demand delivery subsidiary of Uber is making inroads with regional grocers and an increasing variety of retail verticals. - 6/30/2025
EXCLUSIVE: Here’s how consumers react to tariffs, unethical sourcing
When it comes to the financial impact of tariffs and unethically sourced products, U.S. consumers have a pragmatic viewpoint. - 6/30/2025
Amazon to open fulfillment center in Japan with geothermal heating
Amazon is taking a new step in its efforts to operate sustainably. - 6/30/2025
Amazon hits major robot milestone; launches new robotics AI model
Amazon has deployed its one millionth robot and is introducing a new generative AI robotics foundation model. - 6/30/2025
Wegmans pilots AI-equipped smart carts
Wegmans Food Markets is testing Instacart Caper Cart smart carts at a store in Syracuse, N.Y. - 6/29/2025
Red Lobster enters first-party catering
A casual-dining seafood chain is launching a first-party (non-corporate) catering offering as it begins implementing a restaurant management platform. - 6/29/2025
Supply chain execs expect parcel volume growth
A new survey reveals that supply chain executives see robust parcel shipping activity even though they often lack visibility into parcel operations.
