Dan Berthiaume

Dan Berthiaume

Senior Editor, Technology

Author Profile

Dan Berthiaume is senior editor, technology, at Chain Store Age. He is a recognized expert on retail technology and is well versed in all things tech, having covered the space since 1998.

Dan’s “Retail Insights” technology column was recognized by the prestigious Eddie & Ozzie Awards. He has been quoted and interviewed by a variety of publications and news sites, including CNBC, and has served as a moderator and session host at numerous industry events.

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ARTICLES BY THIS AUTHOR

2/3/2026
Adobe: AI, social media use by Super Bowl viewers is growing
Super Bowl-related consumer behavior is generally trending similarly to last year, with some notable exceptions.

Dan Berthiaume
2/2/2026
Almost all consumers use online reviews – here’s how
Online reviews are a nearly ubiquitous part of the online shopping process, but not all online review content is created equal.

Dan Berthiaume
2/2/2026
Jack’s Family Restaurants unifies store operations
A regional fast-food chain is enabling a seamless, connected store experience for associates and customers.

Dan Berthiaume
2/2/2026
The Knot integrates wedding planning services with ChatGPT
A leading wedding planning tech platform is releasing a new app within a next-gen artificial intelligence model.

Dan Berthiaume
2/2/2026
Amazon hits fastest-ever Prime delivery speeds – again
Amazon set a familiar record with its global Prime delivery service in 2025.

Dan Berthiaume
2/2/2026
eBay hosting omnichannel Super Bowl celebration
Super Bowl LX is taking place in eBay’s back yard, and the online giant is making the most of it.

Dan Berthiaume
2/1/2026
Saks to reportedly shutter its Amazon storefront
The ongoing Saks Global bankruptcy filing continues involving investor and business partner Amazon.

Dan Berthiaume
2/1/2026
Bed Bath & Beyond strengthens tokenization presence with acquisition
Bed Bath & Beyond Inc. is purchasing a platform for tokenizing real-world assets.

Dan Berthiaume
2/1/2026
Hot Topic eliminates customer, product data silos
Hot Topic Inc. maintains a 360-degree enterprise data view.

Dan Berthiaume
2/1/2026
Advance Auto Parts revamps loyalty program
A leading automotive aftermarket parts provider is revving up its rewards offerings.

Dan Berthiaume
2/1/2026
Ace Hardware optimization effort spans warehouse, pricing, operations
An ongoing digital transformation initiative at the world’s largest hardware co-op has expanded to include warehouse management and enterprise pricing.

Dan Berthiaume
1/29/2026
Aldi teams with Uber Eats on Super Bowl delivery bundle
Aldi is getting customers ready for the "Big Game" with help from online delivery partner Uber Eats.

Dan Berthiaume