ARTICLES BY THIS AUTHOR
- 3/9/2020
Uber expands autonomous vehicle pilot
A rideshare service with a strong omnichannel commerce presence is testing self-driving cars in several major markets. - 3/9/2020
Study: Retailers lag in leveraging data
Retailers are less likely than companies in many other sectors to prioritize the use of enterprise data. - 3/9/2020
Coronavirus shifts U.S. online shopping habits
The continuing outbreak of coronavirus (COVID-19) is affecting two key U.S. e-commerce metrics. - 3/8/2020
Amazon selling its cashierless store platform to other retailers
Amazon is making the technology supporting its Amazon Go checkout-free store format available to other retailers – for a price. - 3/8/2020
CSA Exclusive: Cavender’s collects bounty on EDI upgrade
A specialty westernwear retailer is spurring growth by integrating new electronic data interchange (EDI) capabilities with its ERP platform. - 3/8/2020
Salesforce: E-commerce traffic surges in Q4
A sharp increase in e-commerce during Q4 2019 led to other positive outcomes for digital retailers. - 3/8/2020
Fleet Feet unveils inventory-less store concept
Specialty running chain Fleet Feet has debuted a new retail format that combines personalized in-store fitting with rapid home delivery. - 3/8/2020
Walgreens goes west (and south) with on-demand delivery
Walgreens is rolling out its on-demand delivery service well beyond the borders of New York City. - 3/5/2020
Instacart unveils new shopper payment, customer delivery features
Instacart shoppers can now check out purchases without leaving the app, while customers worried about coronavirus have a new option. - 3/5/2020
Amazon’s latest health care push targets a common virus
Amazon’s new health care initiative reportedly seeks a cure for a highly contagious virus that is not COVID-19. - 3/5/2020
Report: Time is money with new Ikea payment pilot
Ikea customers in Dubai are receiving store credit for time they spend en route. - 3/5/2020
Survey: Consumers receptive to AI, with limits
A majority of consumers see promise for artificial intelligence (AI), but aren’t ready to remove humans from the retail experience.