The convenience chain is introducing a “scan, bag and pay” option.
Fast Phil’s parent company Raymer Oil is deploying NCR self-checkout terminals running NCR FastLane software at all 46 Fast Phil’s stores across the U.S. By offering this choice, Fast Phil’s seeks to enable customers to scan their own purchases, place them in bags, and then make payment, without any human interaction.
In addition to reducing the amount of time customers spend waiting in checkout queues and executing POS transactions, Fast Phil’s also intends to free up time for store associates to focus on customers in need of assisted service. The FastLane deployment is the first step in a larger planned digital transformation of Fast Phil’s store environment.
“We were looking for a strategic partner that could help to modernize and automate our stores in the highly competitive fuel and convenience market,” said Matthew Redmond, CEO of Raymer Oil. “In NCR we found a trusted partner who understands the unique challenges of our industry and has a solid vision for the future. With NCR we can modernize the customer experience, reap efficiencies and simplify operations to support our growth plans.”