ARTICLES BY THIS AUTHOR
- 4/27/2020
Pandora gives gift recipients virtual preview
Pandora is removing the risk of purchasing a gift online and discovering it misses the mark. - 4/27/2020
Shopify releases first-ever mobile shopping app
A leading digital commerce platform is entering the consumer market. - 4/26/2020
J.C. Penney revamps e-commerce site
A struggling department store retailer is trying to make its online shopping experience more enticing. - 4/26/2020
David’s Bridal to reopen all stores by June 1; to offer virtual styling
The nation’s largest bridal retailer is providing online style assistance during the COVID-19 pandemic, with an eye toward reopening its shuttered stores. - 4/26/2020
Giant Food offers virtual nutrition services
A regional grocer is offering free online classes and consultations for customers seeking nutritional guidance during the COVID-19 pandemic. - 4/26/2020
CSA Exclusive: The new retail reality hinges on AI
Retailers need to move beyond “considering” artificial intelligence (AI) in their enterprise to integrating it as an essential business tool. - 4/26/2020
Starbucks targets China for technology investments
A coffee giant plans to substantially increase its investment in retail technology in its second-largest growth market. - 4/26/2020
Report: Amazon brings social distancing to third-party vetting
Retailers who want to sell via Amazon Marketplace must reportedly participate in a video conference. - 4/26/2020
E-commerce transactions skyrocket in two categories
Consumers stuck in their homes due to COVID-19 are focusing on comfort and personal accessories. - 4/23/2020
T-Mobile adds human touch to its AI-based customer service platform
A leading retailer of wireless communication services and products is leveraging a new managed service from Amazon Web Services (AWS). - 4/23/2020
Peet’s brings the morning jolt to your door
Peet’s Coffee is introducing delivery in select locations. - 4/23/2020
Big uptick in sales of electronics, cooking items, food, other essentials
The COVID-19 pandemic has caused a major surge in online shopping — even by a group that has traditionally preferred stores.