ARTICLES BY THIS AUTHOR
- 10/17/2019
Outback Steakhouse minds the store with computer vision
A casual-dining chain is tracking customer interactions in real time. - 10/17/2019
RetailMeNot: Short season may impact Black Friday/Cyber Monday
This year’s shortened holiday shopping season is causing shifts in spending behavior. - 10/17/2019
Joann elevates the customer service conversation
A craft and fabric specialty retailer is turning customer communications into a coherent, lifetime connection. - 10/17/2019
Neiman Marcus Christmas catalog has something special for Bond fans
The 2019 Neiman Marcus Christmas Book once again includes a selection of over-the-top “fantasy gifts” at fantastical prices. - 10/17/2019
Study reveals the changing face of online fraud
Cybercriminals are adapting to retailer success in detecting payment fraud. - 10/16/2019
Here’s how Staples will observe Thanksgiving Day
Staples store associates won’t have to rush their holiday meals this Thanksgiving. - 10/16/2019
American Eagle takes flight with holiday hiring
A specialty apparel retailer needs a lot of seasonal help for 2019. - 10/16/2019
Casey’s appoints Target and 7-Eleven veteran as head merchant
Casey’s General Stores Inc. has named Tom Brennan as chief merchandising officer, reporting to Darren Rebelez, CEO. - 10/16/2019
NRF: September sales dip from August
The ongoing U.S.-China trade war may have mildly impacted retail sales in September. - 10/16/2019
J.C. Penney hires Macy’s veteran to oversee planning
J.C. Penney Company is naming a consultant who spent 13 years at Macy’s as senior VP, planning and allocation and pricing.