ARTICLES BY THIS AUTHOR
- 3/5/2024
Here’s what shoppers think of AI chatbots
A new survey sheds light on consumer opinions regarding artificial intelligence (AI)-based chatbot technology. - 3/4/2024
The most popular retail loyalty category is…
A new survey reveals the retail vertical with the highest loyalty membership. - 3/4/2024
Amazon integrates newest ‘Claude’ models into generative AI platform
Amazon is building on its $4 billion investment into artificial intelligence (AI) developer Anthropic. - 3/4/2024
Zenni partners with Meta in business-to-business offering
Direct-to-consumer eyewear retailer Zenni Optical is launching its Zenni Business platform with four major partners. - 3/4/2024
Sunglass Hut introduces omnichannel loyalty program
Sunglass Hut customers will receive rewards for in-store and online purchases via a new multi-tier loyalty offering. - 3/4/2024
Hitmaking producer/songwriter Benny Blanco debuts live shopping on Instagram
Another celebrity popular with Gen Z and millennial consumers is partnering with a livestream shopping platform and a social media giant. - 3/1/2024
Harveys Supermarket and Winn-Dixie accepting federal benefit payments
Two regional grocers operating in the Southeast U.S. are letting some Medicare Advantage and Medicaid recipients make purchases. - 3/1/2024
Here’s how consumers respond to a retailer data breach
A new survey reveals customers have a strong negative reaction when a retailer they frequent experiences a cyberattack. - 3/1/2024
EXCLUSIVE: Zenni dives deep into consumer trends with AI
Direct-to-consumer eyewear retailer Zenni is leveraging advanced artificial intelligence (AI) technology to identify and respond to emerging trends as they develop. - 3/1/2024
How dynamic pricing helps brick-and-mortar retailers
Retailers can now offer highly dynamic store-level prices without utilizing "surge" techniques.