ARTICLES BY THIS AUTHOR
- 2/28/2024
Reese Witherspoon-founded Draper James streamlines fulfillment
A fashion brand founded by an Academy Award-winning actress is automating key supply chain processes with a third-party logistics (3PL) platform. - 2/27/2024
Retailers join White House effort to combat hunger
Several participants in the retail industry are partnering with a new hunger initiative from the Biden-Harris administration. - 2/27/2024
Walgreens accepts digital pharmacy benefits
Walgreens is making select products available online to Medicare Advantage supplemental benefits holders. - 2/27/2024
Klarna streamlines customer service with generative AI assistant
Klarna has some impressive initial results from its artificial intelligence (AI) customer assistant based on the OpenAI platform. - 2/27/2024
Carhartt adds new channel to resale offering
Customers seeking to trade in previously owned Carhartt products no longer have to visit a store. - 2/27/2024
E.l.f. Cosmetics expands loyalty program with data, gamification
Global beauty brand E.l.f. Cosmetics is overhauling its Beauty Squad mobile-focused loyalty offering to boost engagement and spending. - 2/26/2024
Retailers view return fraud with urgency
New data reveals that retailers have major concerns regarding fraudulent returns — and with good reason. - 2/26/2024
Hooters unifies store operations on cloud platform
Hooters of America LLC is focusing on the in-store customer experience by cloud-enabling front- and back-end workflows. - 2/26/2024
How retailers are leveraging AI chat
A new survey of retailers reveals the adoption rate and latest usage trends in artificial intelligence (AI) chat. - 2/26/2024
Here’s what online shoppers want from digital wallets
A new survey reveals the factors that will drive online consumers to select and utilize a digital wallet.