ARTICLES BY THIS AUTHOR
- 2/4/2026
Here’s how consumers want to use AI shopping assistants
Consumers are increasingly open to help from artificial intelligence-based tools but want to leverage them in certain ways. - 2/4/2026
Lowe’s launches kids’ rewards platform
A home improvement giant is scaling up its family-oriented offerings. - 2/4/2026
RaceTrac gets personal with rewards
A leading U.S. convenience retailer is introducing new features to its loyalty program. - 2/3/2026
Kroger to reportedly close 18 health clinics in Georgia
The Kroger Co. is said to be scaling back its The Little Clinic operation. - 2/3/2026
The Bump streamlines digital baby registry
A leading pregnancy and parenting technology platform is bumping up its online and mobile baby registry user experience. - 2/3/2026
Toys"R"Us Canada obtains creditor protection, halts web sales
A major Canadian toy retailer is restructuring operations under court supervision. - 2/3/2026
Ulta Beauty unveils influencer team of female athletes
The nation’s largest beauty retailer is promoting achievement and empowerment among women and girls with a new influencer initiative. - 2/3/2026
Albertsons launches digital hub for event planning
Albertsons Companies Inc. is providing a single online resource to bring together everything customers need for parties, holidays and special occasions. - 2/3/2026
Adobe: AI, social media use by Super Bowl viewers is growing
Super Bowl-related consumer behavior is generally trending similarly to last year, with some notable exceptions. - 2/2/2026
Almost all consumers use online reviews – here’s how
Online reviews are a nearly ubiquitous part of the online shopping process, but not all online review content is created equal. - 2/2/2026
Jack’s Family Restaurants unifies store operations
A regional fast-food chain is enabling a seamless, connected store experience for associates and customers. - 2/2/2026
The Knot integrates wedding planning services with ChatGPT
A leading wedding planning tech platform is releasing a new app within a next-gen artificial intelligence model.