ARTICLES BY THIS AUTHOR

• 1/11/2021

  Digital global holiday spend skyrockets year-over-year

  Consumers spent 50% more online globally during the 2020 holiday season than they did in the 2019 holiday season.

  Dan Berthiaume

  
• 1/11/2021

  Survey: Social media shows promise as e-commerce channel

  A new consumer survey indicates that roughly half of consumers respond to social media as a marketing and commerce channel.

  Dan Berthiaume

  
• 1/10/2021

  CSA Exclusive: Bed Bath & Beyond’s omnichannel transformation

  Bed Bath & Beyond is making a major push into the omnichannel commerce space as part of its turnaround strategy. 

  Dan Berthiaume

  
• 1/10/2021

  UPS: The 2020 holiday season to break return records

  A holiday season that saw record-setting online sales is also expected to see all-time highs in online returns.

  Dan Berthiaume

  
• 1/10/2021

  Marks & Spencer marks and blocks unauthorized web ads

  A British retail giant is ensuring its online shoppers only see the ads they are supposed to see.

  Dan Berthiaume

  
• 1/10/2021

  Amazon brings high-tech grocery concept home

  Amazon is now hiring for its two new Amazon Fresh grocery stores that will open in King County, Washington. 

  Dan Berthiaume

  
• 1/10/2021

  Amazon makes major investment in Detroit infrastructure

  Amazon plans on opening five new buildings to support operations in the metro Detroit area closer to customers.

  Dan Berthiaume

  
• 1/10/2021

  Ahold Delhaize sanitizes U.S. distribution centers with robots

  Ahold Delhaize is piloting an automated solution for disinfecting air and surfaces in two of its U.S. supply chain facilities.

  Dan Berthiaume

  
• 1/7/2021

  Harris Teeter provides new fee structure, incentives for membership program

  A grocery banner of Kroger is encouraging customers to join its subscription-based membership program and order larger deliveries.

  Dan Berthiaume

  
• 1/7/2021

  Report: Amazon closes door on Prime Pantry

  Amazon is reportedly discontinuing a service that offered bulk shipments of household and non-perishable pantry goods.

  Dan Berthiaume

  
• 1/7/2021

  Adobe: Online holiday spending broke several records

  For the first time ever, every day of the holiday shopping season exceeded $1 billion in online sales.

  Dan Berthiaume

  
• 1/7/2021

  Survey: Customers making online returns like the personal touch

  Even when consumers don’t purchase a product in a brick-and-mortar store, they prefer to return it there.

  Dan Berthiaume