Dan Berthiaume
ARTICLES BY THIS AUTHOR
- 4/21/2021
Williams-Sonoma commits to carbon neutrality by 2025
A specialty home furnishings leader is setting a science-based target for emission reductions across its enterprise. - 4/21/2021
Asics analyzes online shoppers in real time
A specialty athletic apparel/footwear brand is optimizing the customer digital journey – as it happens. - 4/21/2021
Survey: Long wait lines in stores amid pandemic may cost retailers $100 billion
Customers are walking out of stores due to long lines caused by COVID-19 occupancy limits, and U.S. retailers are losing substantial revenue. - 4/20/2021
Survey: Influencers have little influence on consumer trust
Retailers looking to build brand trust with consumers should focus on the experience they provide, rather than celebrity endorsements. - 4/20/2021
Amazon hands palm-based payment to Whole Foods shoppers
The reach of Amazon’s contactless payment device keeps growing across the tech giant’s brick-and-mortar banners. - 4/20/2021
Survey: Close to half of grocery shoppers use omnichannel services
Data confirms that grocery orders which start online often end in a brick-and-mortar store. - 4/20/2021
Marks & Spencer Food centralizes merchandising with AI
The grocery banner of a British retail giant is unifying its forecasting, ordering, and allocation processes. - 4/20/2021
Pinterest goes global with Shopify partnership
Shopify retailers in 27 new countries can now directly sell merchandise via the Pinterest visual social media platform. - 4/20/2021
Appliance brand integrates with Amazon smart reorders
LG Electronics USA is enabling users of its smart home appliances to receive personalized notifications when essentials run low. - 4/19/2021
Lululemon stretches into $30 billion resale market
Another apparel retailer is reselling used customer merchandise, with a charitable twist.
