Carvana opens six new markets in three states

Dan Berthiaume
Senior Editor, Technology
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An omnichannel platform or buying and selling used cars is debuting in Louisiana and extending its reach in Texas and New Mexico.

Carvana is now offering as-soon-as-next-day touchless home delivery in Alexandria, Baton Rouge, Lafayette, and Lake Charles, La.; Las Cruces, N.M.; and El Paso, Texas. These openings represent the retailer’s first four markets in Louisiana, as well as its third market in New Mexico and fifth in Texas.

Carvana allows customers to shop more than 20,000 vehicles online or via mobile device in as little as five minutes, with the ability to finance, purchase, trade in, and schedule as-soon-as-next-day delivery of a vehicle. 

All vehicles come with a seven-day return policy. Carvana photographs the vehicles in its national inventory in 360 degrees to provide a high-definition virtual tour. In addition, Carvana offers a two-minute real online offer for customers who want to sell their car to the retailer. 

Vehicle owners can enter their car’s license plate, VIN number, and state online, and receive an official offer which is guaranteed for seven days or 1,000 additional miles.  If an offer is accepted, Carvana will pick the car up as soon as the next day and pay by check on the spot, after inspecting the vehicle. Customers can also enter a vehicle’s year, make, model, and trim to receive an online estimate.

“Whether searching for a Honda Civic or a Ford Explorer, we’re confident that customers will enjoy the great selection, safety, and transparency that comes with the new way to buy a car,” said Ernie Garcia, Carvana founder and CEO. “We’re pleased to offer as-soon-as-next-day delivery and the peace of mind that comes with our seven-day return policy.”

Carvana now offers as-soon-as-next-day vehicle delivery to customers in 272 cities across the U.S.