ARTICLES BY THIS AUTHOR
- 3/22/2026
Redner’s Markets unifies loyalty and e-commerce on single platform
A regional grocery and convenience retailer is integrating loyalty, digital coupons, e-commerce, catering and made-to-order services into one system. - 3/19/2026
Walmart starts selling smart audio glasses
Walmart is expanding its optical offering into wearable technology. - 3/19/2026
Puma to offer in-store AI customer assistant
A global athletic footwear and apparel giant is introducing an interactive artificial intelligence tool for brick-and-mortar shoppers. - 3/19/2026
Consumer use of Agentic AI shopping assistants lags interest
There is a significant gap between consumer acceptance and adoption of Agentic AI in e-commerce. - 3/19/2026
Newegg expands trade-in program to new product category
Newegg Commerce Inc. is giving desktop computer owner more opportunity to exchange used components for credit. - 3/19/2026
Academy Sports + Outdoors revamps loyalty program with new credit card
A Texas-based sporting goods and outdoor recreation retailer is partnering with a financial services company to offer a new loyalty and payment platform. - 3/19/2026
Three hot personalization initiatives from a cold winter
The winter of 2025-26 was a tough one for much of the country, but it didn’t stop retailers from making customers feel seen. - 3/18/2026
Google expands capabilities of Agentic commerce standard
Google is updating an open standard originally released in January 2026 to enable a seamless shopping experience using next-gen artificial intelligence. - 3/18/2026
Costco to personalize online display ads at moment of product selection
Costco Wholesale Corp. is fine-tuning its targeting of online ads for brands participating in its retail media network. - 3/18/2026
Sally Beauty opens online store on TikTok Shop
Sally Beauty is doing business on a leading video-oriented social media platform. - 3/18/2026
Foot Locker teams with DoorDash for on-demand delivery
Foot Locker customers have a new option for fast delivery of online orders. - 3/18/2026
Home Depot updates digital experience for pro loyalty members
Home improvement industry professionals who are part of the Home Depot Pro Xtra loyalty program have new digital tools, accessible from one dashboard.