Dan Berthiaume
ARTICLES BY THIS AUTHOR
- 6/29/2026
Brands focus agentic AI on lower-level customer experience workflows
Agentic AI is growing in popularity for customer engagement, but not in all areas. - 6/29/2026
Amazon Prime summer promotion provides savings on fuel, groceries
Amazon Prime Day may be over, but Prime members have more limited-time discounts to look forward to. - 6/29/2026
Wonder to offer drone delivery in Texas
The delivery- and pickup-focused restaurant company founded by former Walmart executive Marc Lore is preparing to support Texas expansion with drones. - 6/29/2026
Sherwin-Williams integrates digital payment tool into pro services
A leading direct-to-consumer paint brand is expanding its online offerings for home improvement professionals. - 6/28/2026
The top supply chain stress sources include…
Retail supply chains face a number of issues that cause significant organizational stress. - 6/28/2026
Amazon offers agentic shoppers up to 365 days of price history
Amazon is expanding the price history capabilities of its "Alexa for Shopping" solution. - 6/28/2026
How did Amazon perform during Prime Day? Depends who you ask
Data from Adobe indicates Amazon Prime Day beat growth expectations, while Numerator analysis shows declines in some key metrics. - 6/28/2026
EXCLUSIVE: Q&A with JCPenney brand CEO on loyalty innovation
JCPenney is leveraging its ties to other Catalyst Brands banners to strengthen its loyalty offerings. - 6/25/2026
Country star Dierks Bentley expands whiskey hologram promotion
A life-size hologram of country music superstar Dierks Bentley is making an appearance at a second airport. - 6/25/2026
Newegg introduces conversational AI shopping, ChatGPT app
Newegg Commerce Inc. is integrating advanced artificial intelligence capabilities into its shopping experience. - 6/25/2026
Piggly Wiggly Alabama expands food traceability
A regional Southeast grocery co-op is streamlining the tracking of food products across all categories. - 6/25/2026
Three retail tech trends to watch in 2026 – a mid-year update
It’s time to check in on the atate of agentic AI, workforce augmentation and ultrafast delivery.
