Ace Hardware deploys digital shelf labels, IoT cloud platform

Ace Hardware is digitalizing store operations. 

The hardware co-op, which is celebrating its 100th year in business, is implementing advanced digital shelf label (DSL) technology from VusionGroup across its stores. The DSLs operate the VusionGroup VusionOX Bluetooth-based (BLE) IoT operating system and will also integrate with VusionCloud IoT cloud management software.

The DSLs enable Ace Hardware to update pricing at the store level, in a matter of seconds, with a high degree of accuracy. In addition, the VusionCloud platform enables the retailer to track, monitor, and manage digital price tags and IoT devices remotely, helping streamline those processes. 

LEDs installed on each DSL offer expanded use for in-store picking, put to light, pick to light, and wayfinding for associates and customers. Ace Hardware also intends to scale its technological capabilities in tandem with planned physical growth, including future deployment of VusionGroup solutions such as out-of-stock detection, planogram compliance, and in-store retail media.

"One of Ace Hardware’s objectives in selecting VusionGroup was to ensure that we had the support and structure for our retailers to be successful," commented Eric Webb, director of store systems and operations, Ace Hardware."By automating pricing capabilities and the efficiencies gained with LED integration into our technology, we can maintain the high level of customer service our brand is known for, while simultaneously streamlining operations at every level."