Dan Berthiaume

Dan Berthiaume

Senior Editor, Technology

Author Profile

Dan Berthiaume is senior editor, technology, at Chain Store Age. He is a recognized expert on retail technology and is well versed in all things tech, having covered the space since 1998.

Dan’s “Retail Insights” technology column was recognized by the prestigious Eddie & Ozzie Awards. He has been quoted and interviewed by a variety of publications and news sites, including CNBC, and has served as a moderator and session host at numerous industry events.

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ARTICLES BY THIS AUTHOR

6/28/2026
The top supply chain stress sources include…
Retail supply chains face a number of issues that cause significant organizational stress.

Dan Berthiaume
6/28/2026
Amazon offers agentic shoppers up to 365 days of price history
Amazon is expanding the price history capabilities of its "Alexa for Shopping" solution.

Dan Berthiaume
6/28/2026
How did Amazon perform during Prime Day? Depends who you ask
Data from Adobe indicates Amazon Prime Day beat growth expectations, while Numerator analysis shows declines in some key metrics.

Dan Berthiaume
6/28/2026
EXCLUSIVE: Q&A with JCPenney brand CEO on loyalty innovation
JCPenney is leveraging its ties to other Catalyst Brands banners to strengthen its loyalty offerings.

Dan Berthiaume
6/25/2026
Country star Dierks Bentley expands whiskey hologram promotion
A life-size hologram of country music superstar Dierks Bentley is making an appearance at a second airport.

Dan Berthiaume
6/25/2026
Newegg introduces conversational AI shopping, ChatGPT app
Newegg Commerce Inc. is integrating advanced artificial intelligence capabilities into its shopping experience.

Dan Berthiaume
6/25/2026
Piggly Wiggly Alabama expands food traceability
A regional Southeast grocery co-op is streamlining the tracking of food products across all categories.

Dan Berthiaume
6/25/2026
Three retail tech trends to watch in 2026 – a mid-year update
It’s time to check in on the atate of agentic AI, workforce augmentation and ultrafast delivery.

Dan Berthiaume
6/25/2026
EXCLUSIVE: Q&A with VP of Amazon Robotics on company’s robotics strategy
Amazon supports fast delivery and heavy order volumes with a growing fleet of advanced fulfillment robots.

Dan Berthiaume
6/24/2026
Numerator: Amazon Prime Day order size, spend remain down from 2025
On the third day of Prime Day 2026, Amazon still lagged 2025 performance trends.

Dan Berthiaume
6/24/2026
Ahold Delhaize USA scales personalization across banners
All five grocery brands operated by Ahold Delhaize USA have expanded their customer personalization capabilities.

Dan Berthiaume
6/24/2026
Albertsons integrates sponsored product discovery into AI search
Albertsons Companies Inc. is letting advertisers connect with customers as they are building their shopping carts.

Dan Berthiaume