ARTICLES BY THIS AUTHOR

• 7/1/2026

  Retailers see sharp uptick in ransomware attacks

  Global ransomware events reached a new high in the first half of 2026 with retailers experiencing a significant increase.

  Dan Berthiaume

  
• 7/1/2026

  A tale of two Amazon Prime Days

  It may not have been the best or worst of Prime Days, but the most recent edition of the annual Amazon sales extravaganza produced a wide range of metrics.

  Dan Berthiaume

  
• 6/30/2026

  Amazon invests $1 billion to embed AI engineers with clients

  Amazon is making a major financial commitment to compress the timeline of artificial intelligence rollouts for Amazon Web Services customers.

  Dan Berthiaume

  
• 6/30/2026

  Dick’s Sporting Goods loyalty program enhancements include paid tier

  Dick’s Sporting Goods is making several changes to its ScoreCard loyalty offerings that include a new paid membership option.

  Dan Berthiaume

  
• 6/30/2026

  Placer.ai: Prime Day boosts Walmart, Target, Best Buy, Kohl’s store traffic

  Amazon is not the only retailer that saw traffic rise during its recent Prime Day promotion.

  Dan Berthiaume

  
• 6/30/2026

  DHL: Here’s why online shoppers abandon carts

  Roughly two-thirds of U.S. e-commerce customers agree on the main reasons they will decline to make a purchase after selecting items.

  Dan Berthiaume

  
• 6/30/2026

  EXCLUSIVE: The top CPG retailer fulfillment pain points are…

  Nearly half of CPG retailers agree that one issue is causing them problems with fulfillment.

  Dan Berthiaume

  
• 6/29/2026

  McKeever’s debuts EBT SNAP payment on Instacart smart carts

  McKeever's Market & Eatery is the first grocer to accept payment via electronic federal benefits directly from Instacart Caper Carts.

  Dan Berthiaume

  
• 6/29/2026

  Brands focus agentic AI on lower-level customer experience workflows

  Agentic AI is growing in popularity for customer engagement, but not in all areas.

  Dan Berthiaume

  
• 6/29/2026

  Amazon Prime summer promotion provides savings on fuel, groceries

  Amazon Prime Day may be over, but Prime members have more limited-time discounts to look forward to.

  Dan Berthiaume

  
• 6/29/2026

  Wonder to offer drone delivery in Texas

  The delivery- and pickup-focused restaurant company founded by former Walmart executive Marc Lore is preparing to support Texas expansion with drones.

  Dan Berthiaume

  
• 6/29/2026

  Sherwin-Williams integrates digital payment tool into pro services

  A leading direct-to-consumer paint brand is expanding its online offerings for home improvement professionals.

  Dan Berthiaume