ARTICLES BY THIS AUTHOR
- 10/19/2020
Commentary: How retailers can weather the holiday storm
Retailers are racing into a truly unique holiday shopping season, capping off a year where questions were often easier to come by than answers. - 10/8/2020
How COVID-19 Will Change Retail — And What It Means for Brands
As the pandemic continues, retailers large and small are facing sweeping changes, unexpected obstacles, and intense leadership challenges amid COVID-19 and the end of the longest bull market in history. - 10/6/2020
Winterizing Fire Protection Systems: Don’t get caught out in the cold
Each year, frozen fire sprinkler pipes and fire safety equipment are rendered ineffective due to snow and freezing temps, thereby causing a potentially serious threat to the safety of employees and customers alike. - 10/5/2020
Four Ways to Manage Distressed Dark Store Inventory
During uncertain times, retailers must stay prepared and forward-thinking. - 10/4/2020
Responsible, Resilient, Relentless: Sustainability in post-crisis retail
If there is a silver lining to COVID-19, it is surely that retailers have a golden opportunity to rebuild from the crisis in a way that strengthens their businesses while mitigating their impact on society. - 10/1/2020
Expert Analysis: How to do ‘high touch’ in the age of ‘don’t touch’
It’s a confusing time for customer-centric businesses. - 9/16/2020
Retailer Reality Check: Are You Good at Digital Commerce?
Many large retailers make the costly assumption that since they have an e-commerce site where consumers can purchase most if not all of their products, they’re good at digital commerce. - 9/14/2020
Five Tips for Retailers to Prepare for the 2020 Holiday Shopping Season
Retailers who prioritize customers’ desires for a safe, efficient shopping journey will be the big winners this year. - 9/13/2020
The Elements of a Dark Store Strategy
In the early days of the pandemic, big-box retailers such as Walmart and Target saw an influx of customers, while others deemed non-essential suffered from reduced or halted traffic. - 9/10/2020
Commentary: Retailers and COVID-19 Liabilities
It’s a confusing time for brick-and-mortar retailers as they navigate when and how to go about their daily operations under the looming specter of coronavirus.