CSA GUEST AUTHOR
ARTICLES BY THIS AUTHOR
- 6/13/2021
Selecting the best in-store technology to improve customer experience
As more consumers look to omnichannel fulfilment options due to the pandemic, retailers are under pressure to connect the dots between online and offline customer interaction. - 6/13/2021
Winning the last mile
In today’s on-demand world, there is a rise in consumer expectations to receive goods and services almost immediately. - 6/6/2021
How to lower energy costs chain-wide
Predictive analytics, automation and AI lower energy costs across a retailer’s portfolio - 5/26/2021
The Future of Retail Stores
COVID created millions of new online shoppers and expanded the range of products people buy online -- out of necessity. - 5/25/2021
Portfolio Software Brings New Level of Business IQ to C-Suite
A retail reckoning was on the way in the United States even before COVID-19. - 5/25/2021
Why Convenience Stores (Even the Big Chains) Should Lean into Local
Convenience stores, corner stores, bodegas, mini-marts, whatever you call them in your area, they were a lifeline to many during the COVID-19 pandemic. - 5/23/2021
If you own a mall, you also own a warehouse
Malls have always existed to bring together a multitude of inventories in support of commerce. - 5/23/2021
Twenty Years Later: Four Things Retailers Can Learn From Apple’s Entry in Retail
Twenty years ago this month, Apple opened its first retail stores in McLean, Va., and Glendale, Calif. - 5/20/2021
Top Five Priorities for Retail CFOs
The impact of the COVID-19 pandemic on retail has been asymmetrical, with some sectors having their best year and others their worst year. - 5/17/2021
Imagining the future of retail
Retail is ripe for innovation and redesign — with people at its center.
