ARTICLES BY THIS AUTHOR
- 7/7/2020
Commentary: We Owe It to Frontline Workers to Support Them in Our Next Normal
From pharmacy cashiers to delivery drivers to customer service reps, frontline workers are a critical link in the chain that has kept our world turning through the coronavirus pandemic. - 7/5/2020
Expert Insight: Retail’s New Reality — Think Local, Act Fast
Several months since the COVID-19 pandemic began, consumers are still coming to terms with their new reality. - 7/1/2020
Brave New Budget: Forecasting Facilities Costs in the Era of COVID-19
Budget planning—even when the economy is booming—is no simple task. - 6/30/2020
Expert Insight: How do Luxury Brands Recover? Make the Customer Experience King
The global impact of the COVID-19 pandemic has dominated 2020, with luxury brand retailers taking a particularly hard hit. - 6/23/2020
Five Steps to Incorporate Social Distancing Without Creating Fire Hazards
In the wake of this pandemic, retail establishments are implementing new ways to create physical barriers between their employees and the public, where six feet of social distance cannot be realistically maintained. - 6/23/2020
Build an omnichannel e-commerce strategy
E-commerce and omnichannel marketing are here to stay, especially in our era, when everything can be done online. - 6/22/2020
10 things landlords and tenants should take away from COVID-19
COVID-19 now joins that list and challenges us to rethink our relationships and decide how we conduct our business for decades to come. - 6/11/2020
Expert Insight: Four Considerations for the New Retail Environment
Before the COVID-19 pandemic hit, the retail industry was already facing unprecedented volatility and uncertainty. - 6/9/2020
Insight: Employment Law Issues to Consider When Employees Refuse to Return to Work
As businesses across the country are beginning to reopen and/or are increasing staffing levels as stay-at-home orders are lifted, some retailers are finding that certain employees are refusing or resisting the calls to return to work.