ARTICLES BY THIS AUTHOR

• 7/7/2020

  Commentary: We Owe It to Frontline Workers to Support Them in Our Next Normal

  From pharmacy cashiers to delivery drivers to customer service reps, frontline workers are a critical link in the chain that has kept our world turning through the coronavirus pandemic.

  CSA GUEST AUTHOR

  
• 7/5/2020

  Expert Insight: Retail’s New Reality — Think Local, Act Fast

  Several months since the COVID-19 pandemic began, consumers are still coming to terms with their new reality.

  CSA GUEST AUTHOR

  
• 7/1/2020

  Brave New Budget: Forecasting Facilities Costs in the Era of COVID-19

  Budget planning—even when the economy is booming—is no simple task.

  CSA GUEST AUTHOR

  
• 6/30/2020

  Expert Insight: How do Luxury Brands Recover? Make the Customer Experience King

  The global impact of the COVID-19 pandemic has dominated 2020, with luxury brand retailers taking a particularly hard hit.

  CSA GUEST AUTHOR

  
• 6/23/2020

  Build an omnichannel e-commerce strategy

  E-commerce and omnichannel marketing are here to stay, especially in our era, when everything can be done online.

  CSA GUEST AUTHOR

  
• 6/23/2020

  Five Steps to Incorporate Social Distancing Without Creating Fire Hazards

  In the wake of this pandemic, retail establishments are implementing new ways to create physical barriers between their employees and the public, where six feet of social distance cannot be realistically maintained.

  CSA GUEST AUTHOR

  
• 6/22/2020

  10 things landlords and tenants should take away from COVID-19

  COVID-19 now joins that list and challenges us to rethink our relationships and decide how we conduct our business for decades to come.

  CSA GUEST AUTHOR

  
• 6/11/2020

  Expert Insight: Four Considerations for the New Retail Environment

  Before the COVID-19 pandemic hit, the retail industry was already facing unprecedented volatility and uncertainty.

  CSA GUEST AUTHOR

  
• 6/9/2020

  Insight: Employment Law Issues to Consider When Employees Refuse to Return to Work

  As businesses across the country are beginning to reopen and/or are increasing staffing levels as stay-at-home orders are lifted, some retailers are finding that certain employees are refusing or resisting the calls to return to work.

  CSA GUEST AUTHOR

  
• 6/8/2020

  Shifting U.S. consumer behavior in the face of COVID-19

  COVID-19 has forced many U.S. consumers to alter their shopping preferences. Consumers are now finding themselves shopping with what is available versus what is preferred.

  CSA GUEST AUTHOR

  
• 6/1/2020

  Analysis: E-commerce can’t replace the Build-A-Bear Workshop experience

  Build-A-Bear ended its last fiscal year on a strong note, with improved revenue and a solid balance sheet that was unencumbered with debt.

  CSA GUEST AUTHOR

  
• 6/1/2020

  Analysis: Dick’s likely to face increased competition post-pandemic

  With most of its stores closed at some point during the first quarter, Dick’s Sporting Goods' net sales plummeted by 30.6%.

  CSA GUEST AUTHOR