ARTICLES BY THIS AUTHOR
- 5/28/2020
Worth the Wait: How to Extend the Customer Experience to Outside Queues
Brick-and-mortar stores across the country, from Nordstrom to REI, are reopening with limits on customer capacity. - 5/28/2020
Analysis: Here are the reasons why Williams-Sonoma’s sales held up so well amid lockdown
Looking at Williams-Sonoma’s sales figures you’d hardly know that there had been a major health crisis over the past few months. - 5/28/2020
Analysis: Nordstrom needs to capitalize on, press home its advantages post-pandemic
While Nordstrom performed modestly better than many other department stores over the course of the crisis, the overall gap between it and the rest was relatively slight. - 5/27/2020
Analysis: How Dollar General ‘knocked it out of the park’ in Q1
Some retailers suffered terribly during the pandemic; others managed to hold their own. - 5/26/2020
Commentary: Financing for uncertainty
Everything is changing rapidly. Retailers need financing that allows them to evolve with the circumstances. - 5/21/2020
Expert Analysis: The Secondary Market is the Rising Star of the 2020 Recession
The COVID-19 pandemic has thrown the United States into a recession. - 5/20/2020
Analysis: Best Buy’s past investments in digital paid dividends during pandemic
Given that all Best Buy’s physical stores were closed for six weeks of the quarter and that it sells mostly bigger ticket discretionary products, a sales decline of 6.3% is nothing short of a remarkable result. - 5/19/2020
Commentary: How to Optimize Physical Store Business During COVID-19 and Beyond
The economic impact COVID-19 is having on physical stores is unprecedented, as more than 250,000 locations across the U.S. have either temporarily or entirely closed since March. - 5/19/2020
Analysis: On heels of ‘excellent’ first quarter, Lowe’s in a good position
An excellent performance from Lowe’s saw sales increase by 10.9% on a total basis and by 11.2% in comparable terms. - 5/18/2020
Analysis: Walmart dazzles amid 74% jump in Q1 online sales
As the largest grocer in the U.S. – and one of the handful of retailers that remained open in March and April – many consumers turned to Walmart during the coronavirus crisis, both to stock up pantries and to secure the everyday goods they need.